Remote Field Service Engineer, Digital Pathology

Leica Biosystems Inc.

Chicago (IL)

Remote

USD 48,000 - 52,000

Full time

12 hours ago

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Benefits offered by this job

Bonus/incentive pay

Remote work arrangement

Competitive benefits

Job summary

Leica Biosystems, a Danaher operating company, is seeking a Field Service Engineer I - Digital Pathology to support customers remotely within the assigned territory, performing installation, maintenance, troubleshooting, and repair of Digital Pathology scanners and connected systems.

This role requires up to 90% travel, a valid driver's license, and strong customer-facing service skills; you'll report to the Regional Field Service Manager and contribute to high system availability and digital

Qualifications

Associate degree with 1+ years of field service or related hands-on experience.
Experience troubleshooting electromechanical, electronic, IT-connected systems.
Ability to work in a field-based customer environment with strong organization and communication skills.

Responsibilities

Perform installation, preventive maintenance, troubleshooting, software configuration, modification, and repair activities for Digital Pathology scanners, applications, and connected customer environments to maximize system performance and customer uptime.
Own service execution within the assigned territory, including prioritization of customer needs, management of service activity, and support of scanner, software, and network-connected systems in accordance with Leica Biosystems quality and regulatory requirements.
Build trusted customer relationships by serving as a technical partner and collaborating with technical support, applications, commercial, and service team members to help customers optimize digital workflows and achieve operational and diagnostic objectives.