Remote Field Service Engineer – Diagnostics

Hbcu Connect, Llc; Richmond (VA); Remote; USD 100,289,000 - 106,020,000; Full time

Benefits offered by this job

Bonus/incentive pay

Paid time off

Medical/dental/vision insurance

401(k)

Job summary

Beckman Coulter Diagnostics, a Danaher operating company, is seeking a Field Service Engineer to deliver high-quality service across a geographic territory that includes Washington DC, Baltimore, Hagerstown, and Virginia Beach. The role emphasizes customer satisfaction, preventive maintenance, and timely service repairs.

The position reports to the Field Service Manager and is fully remote within the service district.

Qualifications

• Associate degree or equivalent military experience in a technical field.
• 1+ year diagnosing and repairing mechanical, electromechanical, robotics or instrumentation.

Responsibilities

• Complete troubleshooting, installation, validation, preventive maintenance, modifications and service repair on Beckman Coulter equipment and train customers as needed.
• Maintain accurate service logs, order parts, and adhere to cycle times using OBI, Salesforce and SharePoint.
• Communicate with internal and external customers and assist with training newer Field Service Engineers.

Skills

Troubleshooting

Installation

Preventive maintenance

Service repair

Customer training

Communication

Education

Associate degree in technical/biomedical engineering or related

Equivalent military experience

Tools

OBI

Salesforce

SharePoint

Job description

Beckman Coulter Diagnostics, a Danaher operating company, is seeking a Field Service Engineer to deliver high-quality service across a geographic territory that includes Washington DC, Baltimore, Hagerstown, and Virginia Beach. The role emphasizes customer satisfaction, preventive maintenance, and timely service repairs.

The position reports to the Field Service Manager and is fully remote within the service district.