Remote Field Case Manager, Workers' Comp Claims

AMERISAFE, Inc.; Madison (WI); On-site; USD 50,000 - 95,000; Full time

Benefits offered by this job

Auto reimbursement program

Cell phone & internet reimbursement

Remote position

Job summary

AMERISAFE, Inc. in Wisconsin is seeking a detail-oriented professional for our Workers' Compensation Claims Team.

You will conduct on-site and in-person investigations, determine compensability, establish reserves, document decisions, and issue benefit payments, coordinating with the State authority as required. This remotely based role requires a Bachelor's degree or related experience, a state license if needed, strong communication, customer service, and proficiency with Microsoft Office and

Qualifications

• Bachelor's degree or related professional business experience.
• State license to handle Workers' Compensation claims if required.
• Professional written and verbal communication skills required.
• World class customer service attitude required.
• Ability to learn and use proprietary software and Microsoft Office products is necessary.
• The ability to be self-directed. This is a remote position.
• Valid driver's license, acceptable driving record and acceptable vehicle required.
• Frequent travel within a designated territory required, but rarely is overnight travel required.

Responsibilities

• Conduct on-site and in-person investigations to determine compensability.
• Establish reserves and document decision making.
• Issue benefit payments and make notifications to the State administrative authority.
• Collaborate with injured workers, employers, medical and legal professionals as needed.
• Maintain accurate and timely case documentation.
• Support travel within designated territory as required.

Skills

Workers' Compensation experience

Communication skills

Self-directed

Travel readiness

Driver's license

Microsoft Office

Proprietary software

Education

Bachelor's degree or related professional experience

Tools

Proprietary claim software

Microsoft Office

Job description

AMERISAFE, Inc. in Wisconsin is seeking a detail-oriented professional for our Workers' Compensation Claims Team.

You will conduct on-site and in-person investigations, determine compensability, establish reserves, document decisions, and issue benefit payments, coordinating with the State authority as required. This remotely based role requires a Bachelor's degree or related experience, a state license if needed, strong communication, customer service, and proficiency with Microsoft Office and