Remote Field Care Coordinator RN Community Impact

UHC; Fayetteville (NC); Remote; USD 40,000 - 72,000; Full time

Benefits offered by this job

Telecommuter Policy

Job summary

UnitedHealthcare is seeking a Registered Nurse to coordinate care for medically complex members across acute, home, chronic, and community settings. This field-based role requires strong clinical knowledge, care planning, and collaboration with Case Management, Utilization Review, and Behavioral Health teams to optimize outcomes and cost-effectiveness.

Location is remote within commutable driving distance to Giles County; travel up to 75% within territory is required.

Qualifications

• Current Nursing License (RN).
• 2+ years of clinical RN experience.
• 1+ years using MS Office (Word, Excel, Outlook).
• Excellent organization, communication and time management.
• Reside in or near Giles County driving distance and able to travel up to 75%.
• Telecommuting option available per policy.

Responsibilities

• Apply clinical knowledge to case management for Medicare/Medicaid members.
• Incorporate evidence-based practices into care coordination.
• Deliver member-centered self-management support and education.
• Ensure appropriate utilization and benefits access.
• Conduct telephonic and face-to-face assessments per policy and timelines.
• Advocate for members and resolve barriers to care.
• Coordinate education and referrals to community resources.
• Develop and maintain member care plans based on needs.
• Collaborate with Care Coordination team to improve care quality and transitions.
• Monitor hospital encounters and intervene to reduce frequency.
• Refer complex cases to manager for review.
• Participate in quality improvement processes and document in health plan systems.
• Maintain time-sensitive documentation per regulatory requirements.
• Coordinate services in accordance with health plan policy.

Skills

Care coordination

Clinical knowledge

Communication

Time management

Team collaboration

Education

RN license

BSN or higher (preferred)

Tools

MS Office (Word, Excel, Outlook)

Job description

UnitedHealthcare is seeking a Registered Nurse to coordinate care for medically complex members across acute, home, chronic, and community settings. This field-based role requires strong clinical knowledge, care planning, and collaboration with Case Management, Utilization Review, and Behavioral Health teams to optimize outcomes and cost-effectiveness.

Location is remote within commutable driving distance to Giles County; travel up to 75% within territory is required.