Remote Field Care Coordinator - Complex Care Advocate

Jobtome; Athens (LA); Hybrid; USD 40,000 - 72,000; Full time

Job summary

UnitedHealthcare is seeking a Care Coordinator to apply clinical knowledge in coordinating care for medically complex members. You will work with the Care Coordination team to ensure access to services, educate members, and develop individualized care plans across acute, home and chronic settings.

The role is field-based with remote work flexibility for those within commutable distance to Hamilton, Bradley, and McMinn Counties.

Qualifications

• Bachelor's degree in Social Work, Nursing or other health care profession including LPN.
• 2+ years of clinical case management experience.
• 1+ years of experience with MS Office, including Word, Excel, and Outlook.
• Excellent organization, communication and time management skills.
• Reside in or within a commutable driving distance to Hamilton, Bradley, and McMinn Counties.
• Access to reliable transportation and valid US driver's license with travel up to 75% within an assigned territory to meet with members and providers.

Responsibilities

• Coordinate member care needs using case management activities.
• Deliver member-centered, self-management support and education.
• Ensure appropriate utilization and application of health benefits.
• Conduct telephonic and face-to-face assessments per policy.
• Serve as member advocate to resolve barriers to care.
• Provide education and coordination of community resource referrals.
• Develop, implement, maintain and evaluate a member-centered, individual care plan.
• Collaborate with Care Coordination Team to improve quality and efficiency of care.
• Monitor hospital encounters and provide education/interventions as needed.
• Enter service requests and documents using Health Plan software.

Skills

Bachelor's degree

Clinical case management

MS Office

Organization skills

Communication skills

Travel ability

Driver's license

Education

Bachelor's degree in Social Work/Nursing/health care

LCSW/LBSW

Master's degree in Clinical Field

Job description

UnitedHealthcare is seeking a Care Coordinator to apply clinical knowledge in coordinating care for medically complex members. You will work with the Care Coordination team to ensure access to services, educate members, and develop individualized care plans across acute, home and chronic settings.

The role is field-based with remote work flexibility for those within commutable distance to Hamilton, Bradley, and McMinn Counties.