Field Care Coordinator: Remote & Field-Based Clinician

Jobtome; Johnson City (TN); Hybrid; USD 40,000 - 72,000; Full time

Benefits offered by this job

Comprehensive benefits

Incentive and recognition programs

Equity stock purchase and 401k

Job summary

UnitedHealth Group seeks a Care Coordinator to apply clinical knowledge for complex, medically intensive member care coordination. You’ll work with the Care Coordination team to ensure access to services, educate members, and coordinate across acute, home, and chronic settings.

The role is field-based with remote flexibility for those near Washington county. You’ll support CMSA-defined activities, document thoroughly, and travel as needed to meet members and providers. Equal opportunity employer.

Qualifications

• Bachelor's degree in Social Work, Nursing or related health care field (LPN acceptable).
• Minimum 2 years of clinical case management experience.
• Minimum 1 year of MS Office experience (Word, Excel, Outlook).
• Must reside in or within commutable distance to Washington county and willing to travel up to 75%.
• Valid US driver's license and reliable transportation.

Responsibilities

• Apply clinical knowledge to coordinate case management for Medicare/Medicaid benefits.
• Incorporate evidence-based clinical practices into care coordination activities.
• Deliver member-centered, individualized self-management support and patient education.
• Ensure appropriate utilization and consistent application of health benefits.
• Conduct telephonic and face-to-face assessments per policy and timeframes.
• Serve as member advocate and facilitator to resolve barriers to care.
• Coordinate community resource referrals to members and providers.
• Develop and evaluate a member-centered care plan with families and providers.
• Collaborate with Care Coordination team to improve care quality and efficiency.
• Monitor hospital encounters and provide interventions to reduce frequency.
• Refer decisions beyond authority to manager for review.
• Participate in Health Plan Quality Improvement activities and document accordingly.
• Utilize Health Plan software to enter service requests and monitor care delivery.
• Maintain time-sensitive documentation to ensure regulatory compliance.
• Coordinate services following Health plan policy.

Skills

Organization

Communication

Time management

Willingness to travel

Education

Bachelor's degree in Social Work, Nursing or other health care profession including LPN

Tools

MS Office

Job description

UnitedHealth Group seeks a Care Coordinator to apply clinical knowledge for complex, medically intensive member care coordination. You’ll work with the Care Coordination team to ensure access to services, educate members, and coordinate across acute, home, and chronic settings.

The role is field-based with remote flexibility for those near Washington county. You’ll support CMSA-defined activities, document thoroughly, and travel as needed to meet members and providers. Equal opportunity employer.