Remote Field Applications Engineer — Process & Tech Support

Veeco Instruments Inc.; United States; On-site; USD 105,000 - 141,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

ESPP

401(k) Match

Holiday & Vacation

Job summary

Veeco Instruments Inc. in the United States is seeking a Field Applications Engineer (Spector) to support customer deployment, qualification, and production ramp of Veeco’s ion beam deposition systems.

This role requires a strong combination of process knowledge, equipment troubleshooting capability, and customer-facing communication skills. The engineer will independently support tool qualifications, process transfer activities, and production ramp efforts following initial training.

Qualifications

• Bachelor's degree in Engineering, Physics, Materials Science, Chemistry, or a related technical field.
• Minimum of five (5) years of experience supporting semiconductor, optical coating, thin-film deposition, vacuum process, or related manufacturing equipment.
• Experience qualifying and supporting production equipment in customer manufacturing environments.
• Demonstrated ability to independently troubleshoot complex process and equipment issues.
• Experience working directly with customers in a technical support, applications engineering, process engineering, or field engineering capacity.
• Willingness and ability to travel approximately 50-75% domestically and internationally.

Responsibilities

• Lead process qualification and acceptance activities for Veeco systems at customer sites.
• Execute established process BKMs and support process transfer from Veeco development environments into customer manufacturing operations.
• Perform process characterization, data collection, analysis, and reporting to ensure customer requirements are achieved.
• Troubleshoot process, hardware, and system performance issues and drive timely resolution in collaboration with field service, engineering, and applications teams.
• Support installation, startup, and qualification of new systems at customer facilities.
• Identify and resolve process deviations, equipment issues, and operational challenges that impact system performance.
• Conduct root cause investigations and implement corrective actions for customer escalations.
• Deliver customer training on equipment operation, process execution, maintenance procedures, and best practices.
• Develop and maintain technical documentation, qualification reports, and process records.
• Provide customer feedback and field observations to support product improvements and future development efforts.
• Collaborate closely with applications engineering, product management, service, operations, and engineering teams to ensure customer success.
• Travel domestically and internationally to support customer qualification, ramp, and production activities.

Skills

Customer-facing communication

Troubleshooting complex issues

Process qualification

Data analysis

Team collaboration

Education

Bachelor's degree in Engineering/Physics/Materials Science/Chemistry

Tools

Semiconductor deposition equipment

Job description

Veeco Instruments Inc. in the United States is seeking a Field Applications Engineer (Spector) to support customer deployment, qualification, and production ramp of Veeco’s ion beam deposition systems.

This role requires a strong combination of process knowledge, equipment troubleshooting capability, and customer-facing communication skills. The engineer will independently support tool qualifications, process transfer activities, and production ramp efforts following initial training.