Remote Family Support Manager – Crisis to Reunification

The JOY FM; Naples (FL); Hybrid; USD 42,000 - 62,000; Full time

Job summary

The JOY FM in Southwest Florida is seeking a Family Support Manager to oversee and directly assist families in crisis through the Better Families Program across Collier, Lee, Charlotte, and surrounding counties. The role involves evaluating needs, coordinating with approved volunteer host families, and guiding families toward stable reunification.

Remote work is supported with minimal supervision; the ideal candidate will hold a human services degree (MSW preferred) and demonstrate leadership,

Qualifications

• Must hold a Human Service-related degree and/or a Master of Social Work or equivalent experience.
• Experience in working with vulnerable children and families is required.
• Strong leadership, communication, organization, networking, coaching/training, and volunteer/community mobilization skills.

Responsibilities

• Evaluate family situations and need for services.
• Match families with approved volunteer host families.
• Facilitate intakes and develop life goals and plans for families.
• Advise host/mentor families to support reunification.
• Coordinate with community partners and volunteers to ensure services are delivered effectively.

Skills

Leadership

Communication

Organization

Networking

Coaching

Training

Motivating Volunteers

Community Engagement

Education

Human Service degree

Master of Social Work

Job description

Family Support Manager - Southwest FL Collier

Description:
*applicants for this position must live in Collier County. The Better Together team seeks a Family Support Manager to manage and directly support families in crisis through our Better Families Program in Southwest Florida, which includes Charlotte, Collier, DeSoto, Glades, Hendry, Lee, Manatee and Sarasota Counties. He or she will direct all aspects of family support needs including evaluating the situation, matching families to approved volunteer host families, facilitating intakes, developing life goals and plans, and working with and advising host and/or mentor families to achieve successful reunification.

Qualifications:
An ideal candidate will have a Human Service-related degree and a Masters in Social Work or equivalent experience working with vulnerable children and families. They should feel called to help children and families in crisis and share our passion for keeping children out of foster care and families together. They should have demonstrated skills in leadership, communication, organization, networking, coaching/training, and motivating volunteers and the community. He or she will be a self-starter who is comfortable working remotely with minimal supervision, has a demonstrated ability to analyze problems and find creative solutions, and thrives when challenged.

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