Remote Experienced Jackson Hewitt Tax Professional

Jackson Hewitt - 3533; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Job summary

Jackson Hewitt Tax Professional is sought for our Remote Team for the upcoming tax season. This role supports offices by preparing returns remotely with CSAs and assisting tax professionals with challenging cases.

The ideal candidate has 5+ years with Jackson Hewitt, strong knowledge of our software, excellent communication, and the ability to work independently in a fast-paced, remote environment. Remote work is full-time during tax season with flexible scheduling.

Qualifications

• 5+ years of Jackson Hewitt experience required.
• Strong knowledge of Jackson Hewitt software and processes.
• Ability to prepare and troubleshoot complex returns.
• Excellent communication and problem-solving skills.
• Capable of working independently in a remote team.

Responsibilities

• Prepare tax returns remotely for clients via CSAs.
• Coordinate with CSAs to gather information for accurate returns.
• Assist tax professionals with questions and troubleshooting.
• Resolve holds, rejects, and return-management issues.
• Support and coach tax professionals across varying experience levels.

Skills

Jackson Hewitt exp

Client communication

Remote work

Problem solving

Tax software knowledge

Independent work

Leadership experience

Tools

Jackson Hewitt software

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule

Remote | Full-Time Seasonal | 5+ Years Jackson Hewitt Experience Required

We are looking for an experienced Jackson Hewitt Tax Professional to join our Remote Team for the upcoming tax season.

Our Remote Team plays a critical role in supporting our offices. Team members prepare tax returns remotely for clients working with our Client Service Associates (CSAs), assist tax professionals with challenging returns, troubleshoot issues, and help keep our offices running smoothly throughout tax season.

If you know Jackson Hewitt, enjoy solving problems, and like being part of a supportive, fast-paced team, we'd love to hear from you.

Qualifications

• 5+ years of Jackson Hewitt experience required
• Friendly, enjoy talking with clients and fellow team mates
• General Manager or Area Manager experience strongly preferred
• Strong knowledge of Jackson Hewitt tax software, systems, and processes
• Experience preparing and troubleshooting complex tax returns
• Strong communication and problem-solving skills
• Ability to work independently while being an active part of a remote team
• Dependable, positive, and comfortable working in a fast-paced environment

What You'll Do

• Prepare tax returns remotely for clients working with CSAs in our offices
• Communicate with CSAs to gather information and ensure accurate, efficient return preparation
• Assist tax professionals with tax questions
• Help resolve holds, rejects, and return-management issues
• Troubleshoot Jackson Hewitt software and process questionsSupport and coach tax professionals with varying levels of experience
• Work closely with our leadership team to support offices throughout tax season

Remote Work Requirements

This position requires full-time availability during tax season, along with:

• Dependable high-speed internet
• Reliable cell phone service
• A quiet, professional workspace
• Consistent availability and responsiveness during scheduled hours

Why Join Our Team?

We work hard, support one another, and believe no one should feel like they're on an island during tax season.

Our Remote Team is a valued part of our operation—not just a help desk. Your experience and knowledge will directly support our tax professionals, CSAs, offices, and clients.

We value teamwork, great attitudes, people who share what they know, and people who aren't afraid to jump in when things get busy.

We take our work seriously—but we still believe tax season can be fun.

If you've spent years building your Jackson Hewitt knowledge and are ready to put that experience to work with a team that will truly value it, we’d love to meet you.

This is a remote position.