Remote Experienced Jackson Hewitt Tax Preparer

Velocity Staffing; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Company parties

Competitive salary

Employee discounts

Flexible schedule

Job summary

Velocity Staffing seeks an experienced Jackson Hewitt Tax Professional to join our Remote Team for the upcoming tax season. This full-time seasonal role supports offices nationwide by preparing returns, troubleshooting software, and guiding tax professionals from a remote, collaborative environment.

Ideal candidates have 5+ years of Jackson Hewitt experience, strong client communication, and the ability to work independently in a fast-paced setting while staying connected with CSAs and

Qualifications

• 5+ years of Jackson Hewitt experience required.
• Strong knowledge of Jackson Hewitt tax software, systems and processes.
• Excellent communication and problem-solving skills.
• Ability to work independently while being part of a remote team.
• Friendly, client-focused demeanor and team-oriented attitude.
• Experience preparing and troubleshooting complex tax returns.

Responsibilities

• Prepare tax returns remotely for clients with CSAs in our offices.
• Communicate with CSAs to gather information and ensure accurate return preparation.
• Assist tax professionals with tax questions.
• Help resolve holds, rejects, and return-management issues.
• Troubleshoot Jackson Hewitt software and process questions.
• Support and coach tax professionals with varying levels of experience.
• Work closely with leadership to support offices throughout tax season.

Skills

Jackson Hewitt tax software

Remote tax preparation

Client communication

Job description

Benefits:

• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule

Remote | Full-Time Seasonal | 5+ Years Jackson Hewitt Experience Required

We are looking for an experienced Jackson Hewitt Tax Professional to join our Remote Team for the upcoming tax season.

Our Remote Team plays a critical role in supporting our offices. Team members prepare tax returns remotely for clients working with our Client Service Associates (CSAs), assist tax professionals with challenging returns, troubleshoot issues, and help keep our offices running smoothly throughout tax season.

If you know Jackson Hewitt, enjoy solving problems, and like being part of a supportive, fast-paced team, we'd love to hear from you.

Qualifications

• 5+ years of Jackson Hewitt experience required
• Friendly, enjoy talking with clients and fellow team mates
• General Manager or Area Manager experience strongly preferred
• Strong knowledge of Jackson Hewitt tax software, systems, and processes
• Experience preparing and troubleshooting complex tax returns
• Strong communication and problem-solving skills
• Ability to work independently while being an active part of a remote team
• Dependable, positive, and comfortable working in a fast-paced environment

What You’ll Do

• Prepare tax returns remotely for clients working with CSAs in our offices
• Communicate with CSAs to gather information and ensure accurate, efficient return preparation
• Assist tax professionals with tax questions
• Help resolve holds, rejects, and return-management issues
• Troubleshoot Jackson Hewitt software and process questions
• Support and coach tax professionals with varying levels of experience
• Work closely with our leadership team to support offices throughout tax season

Remote Work Requirements

• Dependable high-speed internet
• Reliable cell phone service
• A quiet, professional workspace
• Consistent availability and responsiveness during scheduled hours

Why Join Our Team?

We work hard, support one another, and believe no one should feel like they’re on an island during tax season.

Our Remote Team is a valued part of our operation—not just a help desk. Your experience and knowledge will directly support our tax professionals, CSAs, offices, and clients.

We value teamwork, great attitudes, people who share what they know, and people who aren’t afraid to jump in when things get busy.

We take our work seriously—but we still believe tax season can be fun.

If you’ve spent years building your Jackson Hewitt knowledge and are ready to put that experience to work with a team that will truly value it, we’d love to meet you.

This is a remote position.