Remote Epic Tapestry & Benefits Config Analyst

UnitedHealth Group (old); Pearland (TX); Remote; USD 73,000 - 130,000; Full time

Job summary

UnitedHealth Group's Kelsey-Seybold Clinic opportunity supports a national health system with a focus on Tapestry and Benefits. You will oversee testing, training, and quality control, while maintaining clear process documentation for the System Support team.

The role offers remote work across the U.S., with some Minneapolis or DC in-office requirements for certain hires. You will collaborate on Benefit issue resolution, system upgrades, and configuration accuracy.

Qualifications

• Four-year degree (BA, BS in business or other related field) or comparable Information Systems
• 3+ years of experience with healthcare applications, system design, configuration or support
• Application experience or KSC experience (will substitute experience year-for-year to meet education requirements)
• Demonstrated knowledge of claims processing, vendor contracting, and benefit plan building
• Solid ability to translate administrative and operating requirements specific to EPIC Tapestry System and EPIC Benefits Engine into clear, specific actionable system configurations
• Ability to test, train and audit Provider, Vendor Contract and Benefit system configurations to assure functional accuracy
• Microsoft office including Excel and MS Access
• Valid Texas Driver’s License

Responsibilities

• Testing coordination for the System Support team.
• Training for System Support staff.
• Oversee complex Tapestry and Benefit issues and offer the most efficient resolution.
• Provide quality control for Tapestry and Benefit build.
• Maintain process documents for System Support team.
• Provide Tapestry support to other internal teams such as Resolute for Benefit issue resolution
• Benefits build and support (including Benefit CRMs, plan build and testing)
• Eligibility Load tasks (Maintain/develop work queue including loading, batch error review, edits, etc.)
• System Support projects and system upgrade related tasks
• Other duties as assigned

Education

Four-year degree (BA, BS in business or other related field) or comparable Information Systems

Tools

Microsoft Excel

MS Access

Job description

UnitedHealth Group's Kelsey-Seybold Clinic opportunity supports a national health system with a focus on Tapestry and Benefits. You will oversee testing, training, and quality control, while maintaining clear process documentation for the System Support team.

The role offers remote work across the U.S., with some Minneapolis or DC in-office requirements for certain hires. You will collaborate on Benefit issue resolution, system upgrades, and configuration accuracy.