Remote EPIC Configuration Analyst (Lumens)

0090 Presbyterian System Services; United States; Remote; USD 100,000 - 176,000; Full time

Benefits offered by this job

Remote work

Benefits package

Job summary

Presbyterian Healthcare Services seeks a skilled EPIC Configuration Analyst to manage in-depth Epic system configurations and tailor workflows with Epic SMEs and end users.

This full-time role is remote, with eligibility for benefits and on-call coverage as required. The position emphasizes independent work and cross-team collaboration to drive Epic optimization.

Qualifications

• Bachelor's degree plus 3 years IT or business experience.
• 3 years of Epic specific experience.
• Epic certified in supporting application.

Responsibilities

• In-depth analysis of workflows and data for Epic software.
• Design, build, test, and maintain Epic solutions.
• Provide Tier-2 support for Epic incidents, with on-call coverage.
• Analyze incidents, maintenance items, and enhancements across teams.
• Develop and maintain requirements, specs, and test cases.
• Ensure test scripts reflect workflow solutions.
• Modify Epic records and master data to support design.
• Implement changes per procedures and policies.
• Participate in team and cross-team meetings.
• Maintain expert understanding of Epic applications.
• Ability to work independently.
• Anticipate and complete add-on work on schedule.
• Be a role model for projects.
• Promote teamwork across teams.

Skills

Epic experience

IT experience

Business experience

Education

Bachelor's degree

Tools

Epic Certification

Job description

Location Address: 9521 San Mateo NE Albuquerque, NM 87113-2237 Compensation Pay Range: Minimum Offer $100,152.00 Maximum Offer $175,718.40 Now Hiring: Remote EPIC Configuration Analyst (Lumens)

Summary: Build Your Career. Make a Difference. We are seeking a skilled Expert EPIC Configuration Analyst. This position is responsible for in-depth knowledge of assigned Epic System software. This position conducts regular day-to-day communication, reviews software, demonstrates a deeper understanding of business operations, and works with Epic, Subject Matter Experts, and end users to tailor the system to fit the organization's needs.

Type of Opportunity: Full time

Job Exempt: Yes

Job is based: Reverend Hugh Cooper Administrative Center

Work Shift: Days (United States of America)

Responsibilities

• This position routinely performs in-depth analysis of workflows, data collection, and other technical issues associated with the use of Epic software
• Is responsible for design, build, testing, and maintain those solutions
• Provide tier-2 support of application incidents reported through the help desk, including 24/7 on call coverage as required
• Perform analysis to resolve application incidents, maintenance items, enhancement requests, upgrades / updates, and projects, collaborating with colleagues and across teams
• Develop and maintain requirements / specifications and test cases for new or enhanced functionality to department applications
• Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions
• Modify Epic records, tables, and master files to support the application design, additions, and changes
• Implement changes using documented procedures that are compliant with department's policies and procedures
• Actively participate and contribute in team and cross-team meetings and maintain appropriate meeting records
• Have expert understanding of your supported application, integration and general understanding of most all other Epic applications
• Work independently 100% of the time
• Anticipate add on work and accomplish both within schedule
• Role model for projects
• Promote teamwork within and with other teams

Required Certification

Optime/ Anesthesia

Preferred Certification

Lumen

Hybrid

In office expected for individuals within 60 Miles of Albuquerque every Tues, Wed, Thurs.

Remote

Open to remote applicants in the United States, except for the following states: California, Illinois, North Dakota, New York, Ohio, Washington and Wyoming

Qualifications

• Bachelor's degree plus 3 years of IT or business experience
• 3 years of Epic specific experience
• 6 years' of additional experience can be substituted in lieu of degree
• Epic certified in supporting application plus additional proficiency/certification/badges in related application area

Benefits

All benefits‑eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short‑term and long‑term disability, group term life insurance and other optional voluntary benefits. Wellness Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well‑being. Earn gift cards and more by taking an active role in our personal well‑being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?

As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi‑specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses. Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans. AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses. We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services Here, we’re committed to a different way to make a difference. Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, nurses, employees, board members, and volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than one in three New Mexicans. We are part of New Mexico's history and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.

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