Remote | Entry Level | Reservations Assistant

Professional Travel Group; Kentucky; On-site; USD 36,000 - 48,000; Full time

Job summary

Professional Travel Group is seeking a dependable Reservations Assistant to support scheduling and reservation coordination in a fully remote role. You will assist with booking requests, gather client details, and ensure accuracy and timely communication of confirmations.

The ideal candidate is highly organized, detail-oriented, with strong written and verbal communication, able to work independently in a structured team environment, using email and scheduling tools to maintain orderly records

Qualifications

• Strong organizational and multitasking skills.
• Clear and professional communication abilities.
• Ability to work independently in a remote environment.
• Detail-oriented with strong follow-through.
• Comfortable using email, online systems, and scheduling tools.
• Experience in travel, hospitality, or admin roles.

Responsibilities

• Assist with coordinating bookings, reservations, and scheduling requests
• Gather and organize client information and preferences
• Review reservation details to ensure accuracy and completeness
• Communicate confirmations, updates, and follow-ups in a timely manner
• Maintain organized records of bookings and client interactions
• Support a smooth and efficient coordination process from start to finish

Skills

Organizational skills

Multitasking

Clear communication

Independent in remote work

Detail-oriented

Email & scheduling tools

Tools

Email systems

Scheduling tools

Job description

Position Overview

We are currently seeking a dependable and detail-oriented Reservations Assistant to support scheduling and reservation coordination. This role focuses on assisting with booking requests, organizing details, and ensuring all arrangements are handled accurately and efficiently. This is a fully remote position ideal for individuals who are organized, responsive, and enjoy working in a structured, client-focused environment.

Key Responsibilities

• Assist with coordinating bookings, reservations, and scheduling requests


• Gather and organize client information and preferences


• Review reservation details to ensure accuracy and completeness


• Communicate confirmations, updates, and follow-ups in a timely manner


• Maintain organized records of bookings and client interactions


• Support a smooth and efficient coordination process from start to finish

Requirements

• Strong organizational and multitasking skills


• Clear and professional communication abilities


• Ability to work independently in a remote environment


• Detail-oriented with strong follow-through


• Comfortable using email, online systems, and scheduling tools

Preferred (Not Required)

• Experience in customer service, administrative support, or coordination roles


• Interest in travel, hospitality, or event-related services

What We Offer

• Flexible remote work environment


• Structured onboarding and ongoing guidance


• Opportunities for growth based on performance


• Supportive and collaborative team setting

Work Environment

This is a remote role requiring a reliable internet connection and the ability to stay organized and productive in a virtual workspace.