Remote Entry‑Level Customer Support Associate

Futura Marketing- und Vertriebsservice GmbH; Remote; USD 10,000 - 60,000; Part time

Job summary

A marketing and sales service company is seeking a remote Customer Support Assistant based in Puerto Rico. This part-time role offers flexible scheduling and full training. The position involves responding to customer inquiries, updating records, and resolving issues, with no prior experience necessary. Pay ranges from $21 to $26 per hour. If living in Puerto Rico and looking for work from home, this is a great opportunity to join a supportive team.

Benefits

$21-$26/hour, paid weekly

Remote work within Puerto Rico

Flexible part-time scheduling

Training and tools provided

Supportive and inclusive team

Structured onboarding process

Qualifications

• No support experience required.
• Must reside in Puerto Rico.
• Full training provided for the role.

Responsibilities

• Respond to customer emails and inquiries.
• Update order and shipping records.
• Help resolve delivery-related issues.
• Follow service workflows and scripts.
• Log support activity accurately.
• Escalate complex requests when needed.

Skills

Strong written communication

Basic computer and typing skills

Detail-oriented

Dependable

Fluent in English

Job description

A marketing and sales service company is seeking a remote Customer Support Assistant based in Puerto Rico. This part-time role offers flexible scheduling and full training. The position involves responding to customer inquiries, updating records, and resolving issues, with no prior experience necessary. Pay ranges from $21 to $26 per hour. If living in Puerto Rico and looking for work from home, this is a great opportunity to join a supportive team.