Remote Entry-Level Customer Service Advocate - Training

Spade Recruiting; United States; Remote; USD 25,000 - 50,000; Full time

Benefits offered by this job

Training & mentorship

Licensing guidance

Remote work

Job summary

Globe Life AO is seeking motivated, dependable individuals for a 100% remote Entry-Level Customer Service & Benefits Representative role. Training, mentorship, licensing guidance provided; no insurance experience required.

You’ll help clients by explaining their benefits, guiding enrollment, and offering ongoing support from home. Qualified applicants are friendly, coachable, and comfortable using Zoom and web-based tools.

Qualifications

• Be at least 18 years of age and legally eligible to work in the United States.
• Be physically located within the United States.
• Be willing to participate in required training and licensing guidance.
• Have a reliable computer or laptop with high-speed internet and webcam.
• Able to use Zoom and web-based applications for remote work.
• No prior insurance experience required; training and mentorship provided.

Responsibilities

• Meet with clients virtually via scheduled Zoom and phone appointments.
• Explain life, accident, and health insurance options and enrollment processes.
• Assist with applications, enrollment, and required documentation.
• Provide ongoing client support and maintain digital records.
• Educate clients to make informed coverage decisions.

Skills

Customer service

Communication skills

Organizational skills

Time management

Coachability

Independent work

Education

High school diploma or equivalent

Tools

Zoom

Job description

Globe Life AO is seeking motivated, dependable individuals for a 100% remote Entry-Level Customer Service & Benefits Representative role. Training, mentorship, licensing guidance provided; no insurance experience required.

You’ll help clients by explaining their benefits, guiding enrollment, and offering ongoing support from home. Qualified applicants are friendly, coachable, and comfortable using Zoom and web-based tools.