Remote - Entry Level Customer Care Advisor

Lloyd Agencies; Austin (TX); Remote; USD 30,000 - 70,000; Full time

Job summary

Join a leading agency in the life and supplemental benefits space as a Customer Care Advisor. This commission-based role allows you to create your own schedule and earn based on performance through virtual consultations, assisting clients in understanding their benefit options. With a strong company reputation and a supportive environment, you'll enjoy training, coaching, and opportunities for travel as you help people secure their coverage.

Benefits

Freedom to create your own schedule

Weekly commission-based income

Travel opportunities for top earners

Leadership coaching and growth paths

Clear training systems and virtual support

Qualifications

• 18+ years of age.
• Service-oriented attitude.
• Motivated by performance.

Responsibilities

• Conduct virtual client meetings to discuss available plans.
• Help complete applications and ensure proper follow-up.
• Maintain records and communication logs.

Skills

Excellent communication

Tech-savvy

Organized

Education

High school diploma or GED

Job description

Independent contractor position with 100% commission-based pay. You determine your income based on your output. No salary, no hourly rate.

Position Overview

As a Customer Care Advisor, you’ll connect with individuals who’ve requested help understanding their coverage. You’ll walk them through their benefit options and help them get set up—all through virtual consultations.

Company Overview

Lloyd Business Services is a leading name in the life and supplemental benefit space. Since 1951, we’ve supported the working class through exclusive partnerships with over 40,000 unions and organizations, including the NFL, NBA, and MLB. We currently cover more than 5 million lives and maintain $58.9 billion in active benefits. With an A+ Superior rating from AM Best and a top-tier ranking on Forbes’ Happiest Places to Work, our agency has built a foundation of growth, culture, and service excellence.

Daily Duties

Conduct virtual client meetings to discuss available plans

Offer recommendations and answer questions

Help complete applications and ensure proper follow-up

Maintain records and communication logs

Stay engaged through optional coaching sessions

What’s in It for You

Freedom to create your own schedule

Weekly commission-based income

Travel opportunities for top earners

Leadership coaching and growth paths

Clear training systems and virtual support

Who We’re Looking For

18+ years of age

High school diploma or GED

Service-oriented with excellent communication

Tech-savvy and organized

Motivated by performance

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Customer Care Advisor • Austin, TX, United States