Remote Enterprise Program Manager – MedTech & AI

AcuityMD; Boston (MA); On-site; USD 190,000 - 240,000; Full time

Benefits offered by this job

Learning Budget

Flexible PTO

Paid Health, Dental, and Vision Plans

Home Office Stipend

Optional Team Retreats

Parental Leave

Job summary

AcuityMD in Boston is looking for a Program Manager to oversee strategic customer accounts, ensuring a world-class experience on the AcuityMD platform. The role involves managing implementation journeys, integrating systems, and fostering relationships with key stakeholders.

The ideal candidate will have a Bachelor's degree, extensive customer-facing experience, and a background in healthcare enterprise SaaS. Competitive compensation and flexible remote work options available.

Qualifications

• 10+ years of customer-facing experience.
• 5+ years leading large scale customer implementation programs.
• Experience in healthcare and enterprise SaaS.

Responsibilities

• Oversee Strategic customers throughout their implementation journeys.
• Ensure effective integration of key data between systems.
• Serve as escalation point for customer issues.

Skills

Project management

Customer relationship building

Technical concept explanation

Leadership

Communication

Education

Bachelor's Degree in healthcare administration, science, engineering

Job description

AcuityMD in Boston is looking for a Program Manager to oversee strategic customer accounts, ensuring a world-class experience on the AcuityMD platform. The role involves managing implementation journeys, integrating systems, and fostering relationships with key stakeholders.

The ideal candidate will have a Bachelor's degree, extensive customer-facing experience, and a background in healthcare enterprise SaaS. Competitive compensation and flexible remote work options available.