Remote Enterprise MarTech & CRM Solutions Architect

SHIFT Paradigm; United States; Remote; USD 165,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

STD/LTD

Life/AD&D

Flexible PTO

Job summary

Shift Paradigm is a premier consultancy delivering enterprise-scale customer experience platforms across MarTech and CRM ecosystems. The role guides design and delivery of integrated architectures spanning content, personalization, data flows, and sales/service processes with Adobe Experience Cloud and Salesforce as core pillars.

You will lead cross-functional teams through modernization, cloud migration, and composable architecture initiatives while advocating best practices and governance.

Qualifications

• 8+ years designing and delivering enterprise-scale CX platforms.
• Hands-on architecture with Adobe Experience Cloud and CRM ecosystems.
• Experience with multi-vendor marketing/CRM tech stacks.

Responsibilities

• Architect enterprise CX solutions spanning MarTech and CRM.
• Design end-to-end data and process flows across CRM and Adobe Cloud.
• Lead cross-functional teams through modernization and CRM redesign initiatives.
• Evaluate platforms/tools based on client needs, not single-vendor bias.
• Mentor engineers and consultants on multi-platform architectures.

Skills

Adobe Experience Cloud

Salesforce

Integration architecture

Cross-functional leadership

Cloud migration

Tools

MuleSoft

iPaaS

API design

Adobe CMS

Job description

Shift Paradigm is a premier consultancy delivering enterprise-scale customer experience platforms across MarTech and CRM ecosystems. The role guides design and delivery of integrated architectures spanning content, personalization, data flows, and sales/service processes with Adobe Experience Cloud and Salesforce as core pillars.

You will lead cross-functional teams through modernization, cloud migration, and composable architecture initiatives while advocating best practices and governance.