Remote Enterprise Applications Analyst – Data & Reporting

Consumer Direct Care Network; United States; On-site; USD 39,950 - 45,460; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement plan with company match

Flexible Spending Account

Employee Assistance Program

Job summary

A leading home-care services provider is looking for an Enterprise Applications Analyst in the United States. This role involves providing technical support, analyzing application performance, and ensuring smooth operations in enterprise applications. The ideal candidate should have a solid IT background with experience in SQL, Azure DevOps, and strong communication skills. The position offers a full-time employment opportunity with various benefits, including medical insurance and professional training, all within a caring and collaborative work environment.

Qualifications

• Minimum 2 years of experience in a corporate IT environment.
• Knowledge of enterprise applications and related technologies.
• Ability to effectively communicate technical information.

Responsibilities

• Provide Tier 1 support for end-users via help desk tickets.
• Analyze data, identify trends, and make recommendations.
• Assist with enterprise application implementations and testing.

Skills

Effective written and verbal communication

Superior customer service

Data analysis

Problem-solving

Technical troubleshooting

Education

2+ years of experience in a corporate IT environment

Knowledge of enterprise applications and SQL Server Management Studio

Tools

SQL Server Reporting Services (SSRS)

Power BI

Azure DevOps

Microsoft CRM

Job description

A leading home-care services provider is looking for an Enterprise Applications Analyst in the United States. This role involves providing technical support, analyzing application performance, and ensuring smooth operations in enterprise applications. The ideal candidate should have a solid IT background with experience in SQL, Azure DevOps, and strong communication skills. The position offers a full-time employment opportunity with various benefits, including medical insurance and professional training, all within a caring and collaborative work environment.