Remote - Enrollment Specialist - Sales

CareHarmony; North Carolina; Remote; USD 10,000 - 60,000; Full time

Job summary

CareHarmony, a venture-backed start-up, is seeking an Enrollment Specialist to join their Patient Engagement Specialist team. This fully remote position involves educating patients about a Medicare-sponsored care coordination program, requiring strong sales skills and effective communication. With opportunities for career growth and a flexible schedule, this role empowers you to control your earning potential through commissions.

Benefits

Health benefits (medical, dental, vision)

401k with match

Paid holidays

Paid time off (PTO)

Sick time off (STO)

Opportunities for advancement

Qualifications

• Sales acumen is required.
• Proven adaptability in a high-volume sales environment.
• Excellent communication skills to explain the program.

Responsibilities

• Making outbound calls to educate patients on the care program.
• Establishing rapport and overcoming objections.
• Tailoring messaging based on patient demographics.

Skills

Sales acumen

Excellent communication skills

High-quality data entry skills

Natural empathy

Creativity in delivering education

Education

Associate degree or higher from a US-based institution

Tools

Microsoft Office

Job description

1 week ago Be among the first 25 applicants

CareHarmony is a venture-backed start-up; formed to help physicians thrive in the new era of value-based care by combining the latest advancements in population health technology with 24/7 care coordination services.

We are on a mission to heal healthcare and set the benchmark for managing chronically ill patients.

An Enrollment Specialist is a member of the Patient Engagement Specialist (PES) team, telephonically educating and enrolling patients in a Medicare-sponsored care coordination program designed to help the patient better manage their chronic illnesses (diabetes, high blood pressure, COPD, etc.).

What's in it for you?

• Fully remote position - Work from the comfort of your own home in cozy clothes without a commute. Score!
• Career growth - Many of our team members move up in the company at a faster-than-average rate. We love to see our people succeed!
• Control your earning potential - This role is paid hourly plus commissions, meaning that you control your own destiny with your hard work. P.S. - The more enrollments you close, the higher your hourly rate goes on top of more commissions being earned!

You will work from an assigned patient pool, making outbound calls and educating patients on the advantages of our care program in an effort to persuade them to join our program.

You will be responsible for establishing rapport with potential patients, overcoming objections to participation, and tailoring your messaging to patients based on their demographics, health concerns, and insurance.

CareHarmony is a venture-backed start-up; formed to help physicians thrive in the new era of value-based care by combining the latest advancements in population health technology with 24/7 care coordination services.

We are on a mission to heal healthcare and set the benchmark for managing chronically ill patients.

An Enrollment Specialist is a member of the Patient Engagement Specialist (PES) team, telephonically educating and enrolling patients in a Medicare-sponsored care coordination program designed to help the patient better manage their chronic illnesses (diabetes, high blood pressure, COPD, etc.).

What's in it for you?

• Fully remote position - Work from the comfort of your own home in cozy clothes without a commute. Score!
• Consistent schedule - Full-Time Monday - Friday
• Career growth - Many of our team members move up in the company at a faster-than-average rate. We love to see our people succeed!
• Control your earning potential - This role is paid hourly plus commissions, meaning that you control your own destiny with your hard work. P.S. - The more enrollments you close, the higher your hourly rate goes on top of more commissions being earned!

Position Details/Responsibilities

• You will work from an assigned patient pool, making outbound calls and educating patients on the advantages of our care program in an effort to persuade them to join our program.
• You will be responsible for establishing rapport with potential patients, overcoming objections to participation, and tailoring your messaging based on their demographics, health concerns, and insurance.

Requirements

• Sales acumen is required
• Proven adaptability in a high-volume sales environment, ability to meet deadlines, and meet metrics
• Ability to consistently deliver high call volume, spending over 80% of your time on the phone
• Excellent communication skills to explain the program in an informational, influential, concise, and personable manner
• Proven ability to work within a team and demonstrate leadership
• Articulate a warm and professional etiquette when speaking to patients
• High-quality data entry skills with the ability to multitask
• Natural empathy and a patient-focused mindset
• Creativity in delivering education tailored to showcase benefits of the CCM program
• Comfortable working within various software platforms (Microsoft Office: Outlook, Excel, Word, Skype)
• Availability during business hours (8 am - 5:30 pm)
• Associate degree or higher from a US-based institution

Physical Requirements

• This position is sedentary, requiring prolonged sitting
• Ability to speak clearly and listen attentively, often by telephone, for extended periods
• Ability to understand, process, and take thorough notes during conversations

Benefits

• Health benefits (medical, dental, vision)
• 401k with match
• Paid holidays
• Paid time off (PTO)
• Sick time off (STO)
• Full-time, 100% remote position
• Opportunities for advancement