Remote Enrolled Agent Revenue Resolution Pro

Tax Processing Solutions; Irvine (CA); Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Commissions

Job summary

Tax Processing Solutions is seeking motivated Enrolled Agents (EA) or CPAs for a Revenue Officer Pro role in our Resolution Department. You will work directly with IRS Revenue Officers to develop tailored resolutions, protect clients from collections, and guide them toward compliant outcomes.

This role offers flexibility with REMOTE or ONSITE options in Irvine, CA. Ideal candidates have EA or CPA licenses, PTIN, an IRS e-services account, and prior experience handling resolutions with ACS or

Qualifications

• Active Enrolled Agent license or CPA is required (or equivalent).
• PTIN registration is required.
• Established e-services account on IRS.gov is required.
• 1+ years of experience setting up resolutions with ACS or Revenue Officers.

Responsibilities

• Communicate with and provide documentation to assigned Revenue Officers.
• Review client documentation for accuracy and completeness.
• Prepare and finalize the client’s financial packet, including a resolution proposal.
• Daily communication with RO Case Advocates to ensure timely progression.
• Negotiate realistic resolution options with Revenue Officers.
• Handle compliance calls to obtain RO contact details if needed.
• Represent clients in communications with the IRS, including notices and appeals.
• Guide clients through IRS collection processes and negotiate favorable outcomes.
• Stay up-to-date on IRS regulations, tax laws, and resolution options.

Skills

Strong communication

Negotiation

Time management

Client advocacy

Education

Active Enrolled Agent License or CPA

Active PTIN

IRS e-services account (IRS.gov)

Experience with ACS or Revenue Officers

Tools

ACS

Job description

Tax Processing Solutions is seeking motivated Enrolled Agents (EA) or CPAs for a Revenue Officer Pro role in our Resolution Department. You will work directly with IRS Revenue Officers to develop tailored resolutions, protect clients from collections, and guide them toward compliant outcomes.

This role offers flexibility with REMOTE or ONSITE options in Irvine, CA. Ideal candidates have EA or CPA licenses, PTIN, an IRS e-services account, and prior experience handling resolutions with ACS or