Remote Engagement Specialist – 20+ Client Accounts

Lee Creative, Llc; United States; Remote; USD 23,000 - 32,000; Part time

Benefits offered by this job

Remote work

Job summary

Lee Creative is a boutique social media marketing agency seeking an Engagement Specialist to focus exclusively on community engagement across a portfolio of client accounts. This role is remote, part-time, and follows a Monday–Friday schedule.

You will execute 60 minutes of engagement per client weekly, manage schedules, and maintain records, collaborating with our team to ensure alignment with each client's voice and goals. Previous agency experience is a plus.

Qualifications

• A bachelor's degree in marketing, communications, public relations, or a related field is preferred.
• Previous professional experience in social media engagement, community management, or organic audience development.
• A strong understanding of Instagram and how intentional engagement contributes to brand awareness, audience growth, and relationship building.
• The organizational ability to manage engagement responsibilities across 20+ client accounts.
• Excellent written communication skills and the ability to adapt naturally to different brand voices.
• Strong attention to detail across multiple accounts with distinct audiences and guidelines.
• A high level of personal accountability, reliability, and ownership over assigned responsibilities.
• A proactive approach to communication, including the willingness to ask questions, share concerns, and address challenges before they affect client deliverables.
• The ability to work independently while remaining collaborative and receptive to feedback.
• A genuine interest in community engagement as a specialized area of social media marketing.
• Previous agency experience and familiarity with service-based businesses, healthcare practices, real estate professionals, hospitality brands, or lifestyle businesses are preferred.

Responsibilities

• Execute daily, strategic community engagement across 20+ assigned client Instagram accounts.
• Ensure each assigned client receives a minimum of 60 minutes of dedicated, intentional engagement per week.
• Independently organize and manage weekly engagement schedules to ensure consistent coverage across all accounts.
• Identify and connect with relevant audiences, prospective customers, local businesses, industry professionals, and complementary brands.
• Write thoughtful, personalized comments and interactions that reflect each client's unique voice and positioning.
• Engage with Instagram Stories, posts, and relevant community conversations.
• Research target audiences, geographic markets, and industry communities to identify valuable engagement opportunities.
• Follow individualized engagement strategies, brand guidelines, and established agency processes.
• Maintain accurate records of engagement activity, time allocation, and completed responsibilities.
• Monitor relevant comments and interactions, responding or escalating inquiries as appropriate.
• Communicate proactively regarding workload, account activity, scheduling challenges, and opportunities for improvement.
• Collaborate with the Lee Creative team to ensure engagement strategies remain aligned with each client's goals.

Skills

Time management

Written communication

Organization

Independent work

Multi-account management

Proactive communication

Education

Bachelor's degree in marketing, communications, public relations, or related field

Job description

Lee Creative is a boutique social media marketing agency seeking an Engagement Specialist to focus exclusively on community engagement across a portfolio of client accounts. This role is remote, part-time, and follows a Monday–Friday schedule.

You will execute 60 minutes of engagement per client weekly, manage schedules, and maintain records, collaborating with our team to ensure alignment with each client's voice and goals. Previous agency experience is a plus.