Engagement Specialist

Lee Creative; United States; Remote; USD 23.000 - 32.000; Teilzeit

Benefits dieser Stelle

Remote work

Zusammenfassung

Lee Creative is a boutique social media marketing agency seeking an Engagement Specialist to focus exclusively on community engagement across a portfolio of client accounts. This role is remote, part-time, and follows a Monday–Friday schedule.

You will execute 60 minutes of engagement per client weekly, manage schedules, and maintain records, collaborating with our team to ensure alignment with each client's voice and goals. Previous agency experience is a plus.

Qualifikationen

• A bachelor's degree in marketing, communications, public relations, or a related field is preferred.
• Previous professional experience in social media engagement, community management, or organic audience development.
• A strong understanding of Instagram and how intentional engagement contributes to brand awareness, audience growth, and relationship building.
• The organizational ability to manage engagement responsibilities across 20+ client accounts.
• Excellent written communication skills and the ability to adapt naturally to different brand voices.
• Strong attention to detail across multiple accounts with distinct audiences and guidelines.
• A high level of personal accountability, reliability, and ownership over assigned responsibilities.
• A proactive approach to communication, including the willingness to ask questions, share concerns, and address challenges before they affect client deliverables.
• The ability to work independently while remaining collaborative and receptive to feedback.
• A genuine interest in community engagement as a specialized area of social media marketing.
• Previous agency experience and familiarity with service-based businesses, healthcare practices, real estate professionals, hospitality brands, or lifestyle businesses are preferred.

Aufgaben

• Execute daily, strategic community engagement across 20+ assigned client Instagram accounts.
• Ensure each assigned client receives a minimum of 60 minutes of dedicated, intentional engagement per week.
• Independently organize and manage weekly engagement schedules to ensure consistent coverage across all accounts.
• Identify and connect with relevant audiences, prospective customers, local businesses, industry professionals, and complementary brands.
• Write thoughtful, personalized comments and interactions that reflect each client's unique voice and positioning.
• Engage with Instagram Stories, posts, and relevant community conversations.
• Research target audiences, geographic markets, and industry communities to identify valuable engagement opportunities.
• Follow individualized engagement strategies, brand guidelines, and established agency processes.
• Maintain accurate records of engagement activity, time allocation, and completed responsibilities.
• Monitor relevant comments and interactions, responding or escalating inquiries as appropriate.
• Communicate proactively regarding workload, account activity, scheduling challenges, and opportunities for improvement.
• Collaborate with the Lee Creative team to ensure engagement strategies remain aligned with each client's goals.

Kenntnisse

Time management

Written communication

Organization

Independent work

Multi-account management

Proactive communication

Ausbildung

Bachelor's degree in marketing, communications, public relations, or related field

Jobbeschreibung

Schedule: 25 hours per week, Monday–Friday, 8am-5pm MST

Part-time | Remote | United States

ABOUT LEE CREATIVE

Lee Creative is a boutique social media marketing agency offering a refined, high-touch approach to social media management. Through thoughtful strategy, original content creation, and intentional community engagement, we help businesses cultivate meaningful connections, strengthen their digital presence, and achieve sustainable growth. We're seeking an experienced, dependable, and detail-oriented Engagement Specialist to take ownership of one of the most essential components of our client services: community engagement.

ABOUT THE OPPORTUNITY

This is a specialized position dedicated exclusively to social media engagement. It is not a content creation, content management, or general social media marketing role.

At Lee Creative, we believe successful social media marketing extends well beyond publishing content. Meaningful community engagement is fundamental to building brand awareness, establishing relationships, and supporting the long-term growth of our clients. Our creative team is responsible for developing social media strategies, creating posts, filming and editing videos, producing Instagram Stories, and managing content calendars. These responsibilities are not part of this position.

Instead, your role will focus entirely on executing thoughtful, consistent engagement strategies across a portfolio of 20+ client accounts, ensuring each receives the attention and care outlined in their individualized engagement plan. Each account is required to receive a minimum of 60 minutes of dedicated community engagement per week. Maintaining this commitment across our portfolio requires exceptional organization, independent time management, and a strong sense of personal accountability.

We're looking for someone who genuinely enjoys the relationship-building side of social media, recognizes engagement as a valuable specialty in its own right, and is confident taking ownership of a substantial portfolio of client accounts.

KEY RESPONSIBILITIES

At Lee Creative, community engagement is the intentional process of building relationships, increasing brand visibility, and connecting our clients with their target audiences through meaningful social media interactions. This includes identifying and engaging with relevant individuals, prospective customers, local businesses, industry professionals, and complementary brands through thoughtful comments, post interactions, Instagram Story engagement, and ongoing community research.

Rather than simply liking posts or leaving generic comments, our approach emphasizes authentic, personalized interactions that reflect each client's unique voice, industry, and audience. Engagement is a proactive, relationship-driven responsibility that requires consistency, attention to detail, and a strategic understanding of each client's goals.

• Execute daily, strategic community engagement across 20+ assigned client Instagram accounts.
• Ensure each assigned client receives a minimum of 60 minutes of dedicated, intentional engagement per week.
• Independently organize and manage weekly engagement schedules to ensure consistent coverage across all accounts.
• Identify and connect with relevant audiences, prospective customers, local businesses, industry professionals, and complementary brands.
• Write thoughtful, personalized comments and interactions that reflect each client's unique voice and positioning.
• Engage with Instagram Stories, posts, and relevant community conversations.
• Research target audiences, geographic markets, and industry communities to identify valuable engagement opportunities.
• Follow individualized engagement strategies, brand guidelines, and established agency processes.
• Maintain accurate records of engagement activity, time allocation, and completed responsibilities.
• Monitor relevant comments and interactions, responding or escalating inquiries as appropriate.
• Communicate proactively regarding workload, account activity, scheduling challenges, and opportunities for improvement.
• Collaborate with the Lee Creative team to ensure engagement strategies remain aligned with each client's goals.

Please note: This position does not include photography, videography, graphic design, caption writing, content scheduling, social media publishing, or other content production responsibilities.

QUALIFICATIONS & EXPERIENCE

We're particularly interested in candidates who have completed their undergraduate education and are seeking an ongoing professional opportunity in social media marketing.

Ideal candidates will demonstrate:

• A bachelor's degree in marketing, communications, public relations, or a related field is preferred.
• Previous professional experience in social media engagement, community management, or organic audience development.
• A strong understanding of Instagram and how intentional engagement contributes to brand awareness, audience growth, and relationship building.
• The organizational ability and professional confidence to manage engagement responsibilities across 20+ client accounts.
• Exceptional time management skills, including the ability to prioritize responsibilities and maintain consistent weekly engagement across a substantial client portfolio.
• Excellent written communication skills and the ability to adapt naturally to different brand voices.
• Strong attention to detail, particularly when working across multiple accounts with distinct audiences and guidelines.
• A high level of personal accountability, reliability, and ownership over assigned responsibilities.
• A proactive approach to communication, including the willingness to ask questions, share concerns, and address challenges before they affect client deliverables.
• The ability to work independently while remaining collaborative, receptive to feedback, and engaged with the broader team.
• A genuine interest in community engagement as a specialized area of social media marketing.

Previous agency experience and familiarity with service-based businesses, healthcare practices, real estate professionals, hospitality brands, or lifestyle businesses are preferred.

SCHEDULE & WORKING REQUIREMENTS

This position is structured around a consistent weekday schedule to ensure our clients receive reliable, ongoing engagement throughout the workweek, reflecting Lee Creative's standard business hours of 8AM–5PM MST.

Weekly Commitment: Minimum of 25 hours per week.

Work Schedule: All responsibilities must be completed Monday through Friday during Lee Creative's established business hours in Mountain Time. Weekend work is not part of this position.

Client Engagement Commitment: Each assigned client must receive a minimum of 60 minutes of engagement weekly. The Engagement Specialist is responsible for organizing their schedule to ensure these commitments are consistently fulfilled.

Equipment: Candidates should be comfortable working primarily through mobile applications and managing multiple client accounts. A company-issued phone may be provided when appropriate, depending on operational and account access needs.

Account Security: All work must follow Lee Creative's established confidentiality, account management, and security procedures.

WHAT SUCCESS LOOKS LIKE

Community engagement is one of the most important functions of our agency, and we approach it with the same level of care and attention as our creative and strategic services. A successful Engagement Specialist understands that every interaction represents an opportunity to strengthen a client's reputation, establish a new relationship, or introduce a brand to a relevant audience.

With responsibility for more than 20 client accounts, success requires a thoughtful balance of efficiency, consistency, and quality. Each client deserves individualized attention, and maintaining that standard is central to this role. We're looking for someone who takes genuine ownership of their work, manages responsibilities without the need for repeated follow-ups, and communicates openly when questions or challenges arise.

We recognize that managing a substantial portfolio requires careful planning and adaptability. We value professionals who can anticipate needs, communicate proactively, and work collaboratively to ensure our clients continue receiving the exceptional service they expect from Lee Creative.

OUR TEAM & CULTURE

Lee Creative is a collaborative, detail-oriented agency that values creativity, professionalism, and genuine partnership. We strive to create a supportive working environment where team members feel comfortable asking questions, sharing ideas, communicating challenges, and seeking guidance when needed.

We believe flexibility and understanding are important components of a positive team culture, as are reliability, accountability, and mutual respect. We're especially interested in welcoming someone who takes pride in their work, appreciates the importance of consistency, and enjoys contributing to a team where every role plays a meaningful part in our clients' success.

COMPENSATION & POSITION DETAILS

Position: Engagement Specialist

Compensation: $20 per hour

Hours: 25 hours per week

Schedule: Monday–Friday

Location: Remote

Position Type: Ongoing, part-time opportunity