Remote Energy Storage Aftersales Engineer

Gotion Inc.; Fremont (CA); On-site; USD 90,000 - 150,000; Full time

Job summary

Gotion Inc. is seeking an Aftersales Engineer, Energy Storage Systems, for a full-time remote position. The role provides ongoing technical support and maintenance for energy storage systems, diagnosing and resolving issues while engaging in system upgrades and optimizations.

You will collaborate with cross-functional teams, implement performance-enhancing solutions, and ensure customer satisfaction through prompt resolutions. Travel up to 70% is required.

Qualifications

• Experience in energy storage systems or renewable energy projects.
• Strong troubleshooting and problem-solving abilities.
• Excellent written and spoken communication with customers and teams.

Responsibilities

• Provide ongoing technical support and maintenance for energy storage systems.
• Diagnose and resolve system issues in a timely manner.
• Engage in system upgrades and optimizations to improve performance.
• Collaborate with cross-functional teams and stakeholders.
• Ensure customer satisfaction through prompt resolutions.

Skills

Systems Engineering and Systems Design

Troubleshooting

System Administration

Communication skills

Energy storage / renewables

Bachelor's degree in Engineering

Mandarin (optional)

Education

Bachelor's degree in Engineering, Electrical Engineering, Energy Systems, or related field

Job description

Gotion Inc. is seeking an Aftersales Engineer, Energy Storage Systems, for a full-time remote position. The role provides ongoing technical support and maintenance for energy storage systems, diagnosing and resolving issues while engaging in system upgrades and optimizations.

You will collaborate with cross-functional teams, implement performance-enhancing solutions, and ensure customer satisfaction through prompt resolutions. Travel up to 70% is required.