Remote-Eligible Education Program Assistant 1: Licensure & Regulation

New York State Education Department; City of Albany (NY); Hybrid; USD 48,000 - 72,000; Full time

Benefits offered by this job

Holiday & Paid Time Off

Health Care Benefits

Pension/Retirement Options

Job summary

The New York State Education Department (NYSED), Office of the Professions, seeks an Education Program Assistant 1 (EPA 1) to support licensure and regulation of professions under Title VIII. Responsibilities include processing licensure tasks, handling inquiries, and assisting with Board meetings and CE sponsorships.

The role supports staff travel pre-approvals and office technology needs, with opportunities for training and development.

Qualifications

• This NY HELPS title can be filled via non-competitive appointment; requires meeting the open-competitive minimum qualifications.
• Eligible for 55 b/c appointment and potential conversion to competitive status.
• Verifications of education/experience will be required at interview.

Responsibilities

• Perform tasks for licensure, registration and audits using Content Manager and OP Admin.
• Provide service and triage for complex inquiries and back-up for front line staff.
• Assist with Board meetings, staff travel pre-approvals, and on-site staffing duties.
• Process CE sponsorship applications and course approvals; support office tech needs.
• Assist with staff training and other administrative duties as assigned.

Job description

The New York State Education Department (NYSED), Office of the Professions, seeks an Education Program Assistant 1 (EPA 1) to support licensure and regulation of professions under Title VIII. Responsibilities include processing licensure tasks, handling inquiries, and assisting with Board meetings and CE sponsorships.

The role supports staff travel pre-approvals and office technology needs, with opportunities for training and development.