Education Licensing Programs Assistant – Hybrid

New York State Education Department; City of Albany (NY); Hybrid; USD 48,000 - 72,000; Full time

Benefits offered by this job

Paid holidays

Vacation leave

Sick leave

Pension plan

Job summary

New York State Education Department’s Office of Professions seeks two Education Program Assistant 1 positions to develop expertise in 54+ professions, rotate through DPLS units, and ensure uniform standards in law, regulation, and policy. You will gather information for licensure, train staff, and resolve complex licensing questions.

Responsibilities include reviewing applications, coordinating with exam vendors, and improving processes with stakeholders.

Qualifications

• Two years of experience developing, implementing, regulating, and maintaining programs by developing historical or statistical data and evaluating applications and transcripts.
• Three years of experience developing, implementing, regulating, and maintaining programs by developing historical or statistical data and evaluating applications and transcripts.
• Four years of experience developing historical or statistical data and evaluating applications and transcripts.
• An associate degree may substitute for two years of experience; a bachelor’s degree may substitute for four years; a master’s degree may substitute for five years; and a doctorate may substitute for six years.

Responsibilities

• Gather, review and evaluate information required for licensure and professional corporation approvals.
• Develop and update training materials and train staff to perform required job duties.
• Assist staff in responding to questions and determining pathways for complex cases.
• Upload accurate exam scores and create eligibility files with external exam vendors and IT services.
• Provide advice and support to supervisors in planning, scheduling, and coordinating work operations.

Education

Associate degree substitution for two years of experience

Bachelor's degree substitution for four years of experience

Master's degree substitution for five years of experience

Doctorate substitution for six years of experience

Job description

New York State Education Department’s Office of Professions seeks two Education Program Assistant 1 positions to develop expertise in 54+ professions, rotate through DPLS units, and ensure uniform standards in law, regulation, and policy. You will gather information for licensure, train staff, and resolve complex licensing questions.

Responsibilities include reviewing applications, coordinating with exam vendors, and improving processes with stakeholders.