Remote-Eligible Customer Service Researcher — Land Records

Department-of-Finance; New York (NY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Remote work up to 2 days per week

Job summary

NYC Department of Finance is seeking a Clerical Associate for the Queens Land Records Office. You will assist with document prep, intake and recording, and support property ownership research while providing cashiering and clerical services.

This civil service title emphasizes accuracy, organization, and teamwork across multiple offices. The role may include remote work up to two days per week under the City-Collective Bargaining Unit agreement and requires residency compliance and standard city

Qualifications

• A four-year high school diploma or equivalent and one year of clerical experience.
• Typing speed of at least 100 keystrokes per minute.

Responsibilities

• Assist customers in the public area with preparing cover pages for document submissions.
• Receive, intake, scan and return documents for recording by mail or in person.
• Review documents in the ACRIS verification queue for recording readiness.
• Pull microfilm/microfiche and Land Records books on request.
• Refile and maintain Land Records books in the library area.
• Perform cashiering and process incoming mail.
• Research property ownership.
• Provide operational and administrative support to the Queens Assistant Deputy, including reporting.
• Provide coverage for Manhattan, Bronx, and Queens City Register offices as needed.
• Support Division operations on special projects.

Skills

Typing at 100 wpm

Excellent written and verbal

Detail oriented

Multi-tasking

Interpersonal skills

Working knowledge of computer programs

Education

High school diploma or equivalent

Job description

NYC Department of Finance is seeking a Clerical Associate for the Queens Land Records Office. You will assist with document prep, intake and recording, and support property ownership research while providing cashiering and clerical services.

This civil service title emphasizes accuracy, organization, and teamwork across multiple offices. The role may include remote work up to two days per week under the City-Collective Bargaining Unit agreement and requires residency compliance and standard city