Remote-Eligible Commercial Lines Account Manager (CA)

Insurance Office of America; Westminster (CA); Hybrid; USD 80,000 - 105,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays and vacation

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines in Southern California. The role supports an assigned book, ensuring retention, handling renewals, billing, and client inquiries with a service‑oriented approach.

The ideal candidate will have 3–5 years in account management or 5+ years in insurance, plus an active P&C license. IOA offers competitive pay, benefits, and growth opportunities in a collaborative environment.

Qualifications

• 3–5 years of account management experience or 5+ years in insurance industry
• Active property & casualty (P&C) license required
• Strong analytical, problem‑solving, and decision‑making skills
• Exceptional customer service, communication, multitasking, and organizational skills
• Proficiency in MS Office (Outlook, Word, Excel)

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business
• Coordinate day‑to‑day administrative and customer service activities
• Resolve complex issues and ensure no errors or omissions
• Maintain agency management systems and carrier/vendor platforms
• Monitor delinquent accounts and collect outstanding balances
• Renewals: manage expirations, submissions, and proposals
• Provide proactive service and effective communication with the account team

Skills

Account management

Insurance brokerage

P&C license

MS Office

Analytical skills

Customer service

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines in Southern California. The role supports an assigned book, ensuring retention, handling renewals, billing, and client inquiries with a service‑oriented approach.

The ideal candidate will have 3–5 years in account management or 5+ years in insurance, plus an active P&C license. IOA offers competitive pay, benefits, and growth opportunities in a collaborative environment.