Remote-Eligible Commercial Insurance Account Manager

Insurance Office of America; Marietta (GA); Hybrid; USD 60,000 - 115,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401K match

Career growth

Job summary

Insurance Office of America is seeking an experienced Commercial Insurance Account Manager in Marietta, GA. The role focuses on managing a book of business, servicing clients, and supporting renewal efforts while upholding service excellence.

We value 5–10+ years of commercial insurance experience, an active P&C license, and strong communication and analytical skills. This role offers growth within our Account Management path and a collaborative team environment.

Qualifications

• 3+ years of account management experience or 5+ years of insurance industry experience.
• Active insurance license.
• CIC or equivalent designation preferred.
• Excellent customer service, communication, organizational, and analytical skills.
• High School Diploma or equivalent.

Responsibilities

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy-related questions.
• Maintain positive client relationships through responsive service.
• Manage policy expirations and renewal timelines.
• Gather underwriting information and prepare renewal submissions.
• Support renewal marketing efforts and proposal development.
• Assist with account retention initiatives.
• Maintain agency management systems and carrier/vendor platforms.
• Ensure account documentation is accurate and complete.
• Monitor activity and suspense systems to ensure timely completion of tasks.
• Follow company policies, procedures, and compliance requirements.
• Assist with accounts receivable monitoring and collection efforts.
• Resolve billing and payment issues as needed.

Skills

Account management

Customer service

Communication

Analytical skills

Organizational skills

Education

High School Diploma

Job description

Insurance Office of America is seeking an experienced Commercial Insurance Account Manager in Marietta, GA. The role focuses on managing a book of business, servicing clients, and supporting renewal efforts while upholding service excellence.

We value 5–10+ years of commercial insurance experience, an active P&C license, and strong communication and analytical skills. This role offers growth within our Account Management path and a collaborative team environment.