Remote-Eligible Commercial Insurance Account Lead

Insurance Office of America; Lewiston (ME); Hybrid; USD 60,000 - 115,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sick时间

Professional growth and career ...

Job summary

Insurance Office of America is seeking an experienced Commercial Insurance Account Manager in Lewiston, ME. The role focuses on day-to-day client service, policy administration, renewals, and exemplary service for a diverse book of business within construction and contracting sectors.

Positions may include Senior Account Manager and Senior Account Executive opportunities, requiring 5–10+ years in commercial insurance and an active P&C license.

Qualifications

• 3+ years of account management experience or 5+ years of insurance industry experience.
• Active insurance license.
• CIC or equivalent designation preferred.
• Strong knowledge of insurance products and brokerage operations.
• Excellent customer service, communication, organizational, and analytical skills.
• High School Diploma or equivalent.

Responsibilities

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy-related questions.
• Maintain positive client relationships through responsive service.
• Manage policy expirations and renewal timelines.
• Gather underwriting information and prepare renewal submissions.
• Support renewal marketing efforts and proposal development.
• Assist with account retention initiatives.

Skills

Account management

Customer service

Communication

Organizational skills

Analytical skills

Education

Active insurance license

CIC or equivalent designation

High School Diploma or equivalent

Job description

Insurance Office of America is seeking an experienced Commercial Insurance Account Manager in Lewiston, ME. The role focuses on day-to-day client service, policy administration, renewals, and exemplary service for a diverse book of business within construction and contracting sectors.

Positions may include Senior Account Manager and Senior Account Executive opportunities, requiring 5–10+ years in commercial insurance and an active P&C license.