Remote EdTech Product Manager — Growth & Adoption

Summit K12; Austin (TX); Remote; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

401(k) retirement plan

Paid time off

Holidays and wellness programs

Job summary

Summit K12 is seeking a Product Manager to own the health, direction, requirements, readiness, adoption, and measurable outcomes of assigned products across the full lifecycle. You will partner with Design, Engineering, and Customer Success to drive adoption, define requirements, and validate outcomes.

You will build domain expertise, translate problems into clear outcomes, and lead decisions with evidence to support market expansion and customer impact.

Qualifications

• Translate customer problems and business goals into clear decisions, requirements, and measurable outcomes.
• Strong written and verbal communication, prioritization, cross‑functional judgment, and ability to operate with clear decision rights.
• Ability to use customer evidence, product data, support signals, delivery information, and business context to make sound tradeoffs.
• Ability and willingness to develop credible domain expertise and represent assigned products in customer-facing, internal enablement, and cross-functional settings.
• Ability to partner effectively with Engineering through enhancement, defect, QA, acceptance, and release decisions without taking over technical ownership.
• Practical fluency with AI-assisted research, analysis, documentation, prototyping, or workflow automation while retaining human judgment and accountability.
• 4+ years of product-management or closely related digital-product ownership experience, or equivalent demonstrated scope and capability.

Responsibilities

• Maintain a current, evidence-based view of product health across adoption, usage, customer outcomes, support burden, defects, maintenance needs, UX debt, renewal risk, business performance, and strategic fit.
• Own product roadmap and prioritization within approved strategy, balancing maintenance, customer commitments, growth, quality, modernization, and market expansion.
• Make routine product decisions independently within delegated authority and surface keep, improve, consolidate, migrate, or retire recommendations when evidence warrants.
• Own multiple products where scope and complexity permit, using shared systems and clear priorities to avoid administrative sprawl.
• Maintain current representative-user evidence sufficient to support material product and roadmap decisions; evidence quality matters more than interview quotas.
• Combine customer feedback, workflow observation, analytics, support signals, implementation evidence, commercial context, and competitive/market information into clear problem definitions and product decisions.
• Build and maintain credible domain expertise for assigned products, including relevant educator workflows, implementation realities, state or market requirements, policy/accountability context, and customer expectations where applicable.
• As products expand, distinguish reusable core capabilities from state-, market-, or customer-specific requirements so growth does not create unnecessary one-off product variants.
• Make explicit what is known, uncertain, assumed, and still needs validation.
• Translate validated problems and business goals into clear outcomes, requirements, acceptance criteria, dependencies, implementation impacts, and success measures before significant work begins.
• Partner continuously with Product Design and Engineering through discovery, refinement, development, demos, tradeoffs, and clarification so teams can move without unnecessary escalation or rework.
• Maintain and prioritize enhancement, defect, and maintenance work based on customer impact, severity, strategic value, product health, and available capacity.
• Act as the Product SME through QA and release gates: validate intended product behavior, workflows, logic, reporting, calculations, and requirements; clarify expected behavior for Engineering and QA; and determine Product readiness within delegated authority.
• Use shared capabilities and established patterns before requesting one-off solutions.
• Own the product sales enablement and training plan, demonstrations, guidance, current materials and effectiveness needed for successful launch and adoption.
• Personally demonstrate and deliver key product training when needed; build repeatable materials and train-the-trainer capability with Sales, Marketing, PD and CS for scaled delivery.
• Serve as an expert product escalation resource for customer-facing teams while avoiding permanent dependency on the PM for routine frontline support.
• Partner with Design, Engineering, Academic/Curriculum, PjM, Product Ops, Marketing, Sales, Customer Success, Implementation, and Support on launch and release readiness while preserving clear decision ownership.
• Validate working product against intended outcomes and representative-user evidence before product acceptance.

Skills

Product management

Stakeholder communication

Roadmap planning

Cross-functional collaboration

Data-driven decisions

AI-assisted research

Domain expertise development

Requirement definition

Tools

AI tooling

Job description

Summit K12 is seeking a Product Manager to own the health, direction, requirements, readiness, adoption, and measurable outcomes of assigned products across the full lifecycle. You will partner with Design, Engineering, and Customer Success to drive adoption, define requirements, and validate outcomes.

You will build domain expertise, translate problems into clear outcomes, and lead decisions with evidence to support market expansion and customer impact.