Principal Product Manager, Platform and Shared Capabilities

Summit K12; United States; Remote; USD 140,000 - 210,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Disability & Life Insurance

401(k) plan

PTO

Holidays

Wellness programs

Job summary

Summit K12 is seeking a Principal Product Manager, Platform and Shared Capabilities to own the strategy, roadmap, requirements, and outcomes across Summit K12 products. This hands-on individual contributor role focuses on access, rostering, SSO, provisioning, roles and permissions, and shared workflows to reduce friction for districts and schools.

The role partners with Design, Engineering, QA, domain PMs, Academic, and customer teams to deliver reusable, scalable solutions with measurable

Qualifications

• 8+ years of product-management experience with platform, integrations, shared capabilities, data or admin workflows, or similarly complex products.
• Demonstrated ability to translate customer and operational evidence into priorities, requirements, releases, adoption, and outcomes.
• Strong technical product judgment and ability to partner with Engineering without owning architecture.
• Ability to influence senior partners, resolve ambiguity, and create reusable cross-product leverage.

Responsibilities

• Own the assigned roadmap for access, rostering, SSO, provisioning, roles and permissions, shared navigation, and workflows.
• Define problems, tradeoffs, and measure outcomes using customer discovery, data, and priorities.
• Own requirements for district setup, onboarding tools, self-service administration, and telemetry.
• Observe workflows with CS and Operations; turn recurring manual work into scalable improvements.
• Maintain a focused roadmap with named users, consuming products, requirements, service expectations, dependencies, and success measures.
• Prioritize customer impact, cross-product reuse, risk reduction, total cost of ownership, and capacity; document ownership boundaries.

Skills

Platform product mgmt

Integrations

Shared capabilities

Data workflows

Administrative workflows

AI-assisted workflows

SIS rostering

Job description

Principal Product Manager, Platform and Shared Capabilities

Department: Product Management

Employment Type: Full Time

Location: Remote - USA

Reporting To: Chief Product Officer

Description

The Principal Product Manager, Platform and Shared Capabilities owns the Product strategy, roadmap, requirements, Product acceptance, adoption, and outcomes for assigned capabilities used across Summit K12 products. The role reduces friction in access, district setup, administration, and shared teacher and administrator workflows while preventing duplicated solutions across the portfolio.

This is a hands‑on expert individual‑contributor role. The Principal PM applies Summit K12’s full‑lifecycle Product Management standard to complex cross‑product capabilities and creates leverage through independent judgment, reusable solutions, and measurable outcomes. Engineering owns technical architecture and implementation; domain PMs retain their product outcomes; Academic owns academic validity; customer teams execute district‑specific implementation.

Key Responsibilities

• Own the assigned roadmap for access, rostering, SSO, provisioning, roles and permissions, shared navigation, and teacher and administrator workflows.
• Use customer discovery, product data, setup errors, support patterns, and business priorities to define problems, make tradeoffs, and measure outcomes.

• Own Product requirements for district setup, configuration, onboarding tools, self‑service administration, and implementation telemetry.
• Observe customer and internal workflows with Customer Success and Operations; convert recurring manual work and failure patterns into scalable improvements.

• Maintain a focused roadmap with named users, consuming products, requirements, service expectations, dependencies, and success measures.
• Prioritize customer impact, cross‑product reuse, risk reduction, total cost of ownership, and capacity; document ownership boundaries and prevent the role from becoming a catch‑all.

• Own requirements, acceptance criteria, validation, migrations and product health for assigned shared capabilities.
• Own product sales enablement and training: plan, demos, guidance, current materials and effectiveness.
• Personally demonstrate and train key teams when needed, then build repeatable training with Sales, Marketing, PD and CS for scaled delivery.
• Gather and validate customer feedback, prioritize action, communicate decisions back to customers and internal teams, and verify iterative improvements using feedback and usage evidence.
• Partner with Design, Engineering, QA, domain PMs, Academic, and customer teams while preserving their decision rights and escalating material cross‑portfolio tradeoffs with a recommendation.

• Identify reusable access, navigation, permission, workflow, and integration needs that support assessment, PLP, scoring, reporting, and other product domains.
• Own only the assigned shared capability; domain PMs retain product intent and outcomes. Use verified AI‑assisted methods and partner with AI Enablement on applicable evaluation and controls.

Skills, Knowledge and Expertise

Required

• 8+ years of product‑management experience with platform, integrations, shared capabilities, data or admin workflows, or similarly complex products.
• Demonstrated success translating customer and operational evidence into priorities, complete requirements, successful releases, adoption, and measurable outcomes.
• Strong technical product judgment and the ability to partner with Engineering without assuming architecture or delivery authority.
• Ability to influence senior partners, resolve ambiguity, and create reusable cross‑product leverage without formal authority.
• Practical fluency with verified AI‑assisted Product workflows.

• K-12 EdTech experience with SIS and rostering, SSO, district implementation, assessment, personalization, reporting, or learning‑platform workflows.
• Experience turning high‑touch implementation or support processes into scalable self‑service product capabilities.

Customers can access, configure, implement, and operate Summit K12 products with less friction and manual intervention. Shared capabilities are reused rather than rebuilt, platform decisions reflect evidence and measurable outcomes, and Engineering, domain PM, Academic, and implementation responsibilities remain clear.

Benefits

Summit K12 offers a comprehensive benefits package. Highlights include:

• Medical, dental, and vision insurance with multiple plan options
• Company‑paid short‑term disability, long‑term disability, and life insurance
• 401(k) retirement plan
• Paid Time Off (PTO) program
• 10 paid holidays plus 1 floating holiday annually
• Wellness resources and support programs

Summit K12 is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.