Remote E-File Operations Supervisor

ABC Legal Services; United States; Remote; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company matching

Paid time off

7 paid company holidays

4 floating holidays per-year

Life Insurance and AD&D

Long Term Disability

Health Care Reimbursement FSA

Dependent Care FSA

EAP

Pet Insurance

Job summary

ABC Legal Services is seeking an E-File Supervisor to oversee day-to-day e-file operations, drive efficiency, and ensure compliance with company policies. You will manage team performance, implement workflow improvements, and align with department KPIs to achieve key metrics.

The role involves hiring, onboarding, and training, plus coaching and evaluating team leads while coordinating with upper management on process improvements and staffing needs. Remote-friendly, full-time position.

Qualifications

• Proven experience in team supervision or operations management, preferably in an electronic filing or related administrative environment.
• Strong leadership and interpersonal skills, with the ability to motivate and guide team members.
• Excellent organizational and time-management abilities.
• Proficient in performance management and employee development practices.
• Ability to make sound decisions in a fast-paced environment.

Responsibilities

• Supervise and coordinate activities of the e-file teams to ensure optimal performance and productivity.
• Develop and implement workflow strategies to improve efficiency and accuracy.
• Set and monitor team KPIs in alignment with departmental goals.
• Provide leadership and development to team leads, including coaching, mentoring, and performance evaluations.
• Manage department scheduling and delegate tasks to ensure coverage and timely task completion.
• Collaborate with upper management to implement department strategies and process improvements.
• Oversee hiring, onboarding, and training of new team members.
• Handle performance management, including conducting reviews, managing corrective actions, and executing disciplinary measures as necessary.
• Ensure compliance with all relevant company policies, procedures, and regulatory requirements.

Skills

Team supervision

Operations management

Leadership

Interpersonal skills

Organizational skills

Performance management

Decision making

Electronic filing familiarity

Job description

ABC Legal Services is seeking an E-File Supervisor to oversee day-to-day e-file operations, drive efficiency, and ensure compliance with company policies. You will manage team performance, implement workflow improvements, and align with department KPIs to achieve key metrics.

The role involves hiring, onboarding, and training, plus coaching and evaluating team leads while coordinating with upper management on process improvements and staffing needs. Remote-friendly, full-time position.