Remote E-commerce Assistant: Listings, Support & Analytics

Placements24; United States; Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Fully remote work

Professional development

Virtual training sessions

Team-building activities

Job summary

Placements24 is seeking a highly organized Remote E-commerce Retail Assistant to support our growing online retail operations. You will manage product listings, respond to customer inquiries, and coordinate order fulfillment in a fully remote setting, contributing to a seamless online shopping experience across platforms.

The ideal candidate is detail-oriented, proactive, and able to manage multiple tasks efficiently in a virtual environment.

Qualifications

• Experience in e-commerce or online retail.
• Proficiency with Shopify and/or WooCommerce.
• Strong written and verbal communication skills.
• Detail-oriented and highly organized.
• Ability to work independently in a remote setting.

Responsibilities

• Manage and update product listings with descriptions, images, and pricing.
• Respond to customer inquiries via email, chat, or phone in a timely manner.
• Process online orders, track shipments, and resolve shipping issues.
• Assist with inventory management for online stock levels.
• Analyze sales data and prepare reports to identify trends and opportunities.
• Collaborate with marketing on promotions and campaigns.

Skills

Customer service

Remote work

Organization

Communication

Tools

Shopify

WooCommerce

Job description

Placements24 is seeking a highly organized Remote E-commerce Retail Assistant to support our growing online retail operations. You will manage product listings, respond to customer inquiries, and coordinate order fulfillment in a fully remote setting, contributing to a seamless online shopping experience across platforms.

The ideal candidate is detail-oriented, proactive, and able to manage multiple tasks efficiently in a virtual environment.