Remote Dynatrace SME — Observability & Performance Lead

Eliassen Group; Helena (MT); Remote; USD 110,000 - 123,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with company match

Life insurance

Job summary

Eliassen Group is seeking a Dynatrace Subject Matter Expert for a remote contract role to lead enterprise observability design, implementation, and optimization across hybrid environments.

The ideal candidate will have 5+ years in IT infrastructure and 3+ years in Dynatrace administration, with strong knowledge of Windows/Linux, cloud platforms, and database monitoring. W2 benefits including medical, dental, vision, 401k with match are available.

Qualifications

• 5+ years in IT Infrastructure, Monitoring, SRE, Operations Engineering, or Observability Engineering.
• 3+ years of hands-on Dynatrace administration and implementation.
• Experience in enterprise-scale environments with thousands of monitored hosts/services.
• Delivery of observability solutions in production environments.
• Expertise with Dynatrace capabilities: OneAgent, ActiveGateway, Davis AI, Smartscape, Synthetic Monitoring, RUM, Metrics & Events API, Log Management, Distributed Tracing, Service Flow Analysis.

Responsibilities

• Serve as the primary Dynatrace SME supporting enterprise observability initiatives.
• Design, implement, configure, and optimize Dynatrace monitoring solutions.
• Administer Dynatrace tenants, OneAgent deployments, ActiveGates, integrations, and upgrades.
• Establish monitoring standards, governance, naming conventions, alerting strategies, and dashboards.
• Promote observability best practices across infrastructure, cloud, databases, and middleware.
• Monitor and analyze performance of Windows, Linux/Unix, VMware, Kubernetes/OpenShift, public cloud services, storage, network, and load balancing.
• Configure dashboards, alerts, anomaly detection, and capacity planning reports.
• Design and support database monitoring for Oracle, SQL Server, PostgreSQL, MySQL, MongoDB, and DB2 where applicable.
• Analyze query performance, resource utilization, locking, deadlocks, and transactions.
• Develop database observability dashboards and KPI reporting with DBAs.
• Build intelligent alerting to reduce noise and improve incident response.
• Develop custom metrics, extensions, synthetic monitoring, SLIs, SLOs, and availability monitoring.
• Implement event correlation and root cause analysis workflows.
• Integrate Dynatrace with ServiceNow, Splunk, PagerDuty, Jira, Azure DevOps, and CI/CD pipelines.
• Automate with PowerShell, Python, Bash, and support Terraform-based IaC.
• Participate in production support and major incident management, lead RCA, and create runbooks.
• Mentor engineers and support teams.

Skills

Dynatrace administration

Observability

Infrastructure monitoring

Windows/Linux administration

Cloud platforms (AWS/Azure/GCP)

Tools

OneAgent

ActiveGates

Davis AI

Smartscape

Job description

Eliassen Group is seeking a Dynatrace Subject Matter Expert for a remote contract role to lead enterprise observability design, implementation, and optimization across hybrid environments.

The ideal candidate will have 5+ years in IT infrastructure and 3+ years in Dynatrace administration, with strong knowledge of Windows/Linux, cloud platforms, and database monitoring. W2 benefits including medical, dental, vision, 401k with match are available.