Remote Dynamics GP Support Specialist – ERP & Training

Queue Associates; United States; Hybrid; USD 70,000 - 90,000; Full time

Job summary

A technology solutions provider is seeking a Microsoft D365 GP Support Specialist with proven experience in technical support and customer service. The successful candidate will implement and support Microsoft Dynamics GP solutions, while collaborating closely with clients to understand their needs. Responsibilities include providing training to end-users, solving technical issues, and staying updated with Microsoft Dynamics GP. This position is based at the corporate headquarters in New York with the option for remote work. Excellent communication and problem-solving skills are essential.

Qualifications

• Bachelor's degree in a relevant field.
• Experience in technical support and customer service.
• Proven experience with Microsoft Dynamics GP.

Responsibilities

• Provide timely and accurate customer service support.
• Analyze client needs and recommend solutions.
• Train end-users on Microsoft Dynamics GP functionalities.

Skills

Technical support experience

Customer service skills

Problem-solving abilities

Analytical thinking

Communication skills

Interpersonal skills

Education

Bachelor's degree in business, Information Technology, or a related field

Tools

Microsoft Dynamics GP

SQL

Dynamics 365 Business Central

Job description

A technology solutions provider is seeking a Microsoft D365 GP Support Specialist with proven experience in technical support and customer service. The successful candidate will implement and support Microsoft Dynamics GP solutions, while collaborating closely with clients to understand their needs. Responsibilities include providing training to end-users, solving technical issues, and staying updated with Microsoft Dynamics GP. This position is based at the corporate headquarters in New York with the option for remote work. Excellent communication and problem-solving skills are essential.