Remote Donor Call Specialist

Mds-Communications; Michigan; Remote; USD 42,257,000 - 47,345,000; Full time

Benefits offered by this job

Performance bonuses

Paid breaks

Health insurance eligibility after 2 

Paid time off

Career advancement

Job summary

MDS Communications in Michigan is seeking Call Center Representatives to support nonprofit fundraising programs. You will receive extensive training, be assigned to one of four teams, and call on behalf of multiple clients across the day using predictive dialing.

The role earns $14.73 to $16.50 per hour for 40-hour shifts, with a companywide bonuses program, paid breaks, health insurance eligibility after two months, paid time off, and opportunities to advance into management or donor services.

Qualifications

• Minimum 1 year of outbound telemarketing experience or a stable work history.
• Dedicated wired internet connection.
• Quiet place to work at home free from interruptions.
• Basic computer skills.
• Commitment to charitable and non-profit causes.
• Willingness to learn and stay persistent.

Responsibilities

• Receive in-depth training.
• Call multiple clients across shifts using predictive dialing.
• Engage with donors in a positive, enthusiastic manner using approved scripts.
• Secure charitable gifts for clients.
• Meet fundraising and productivity metrics.

Skills

Outbound telemarketing

Communication

Reliability

Basic computer skills

Tools

Predictive dialing software

Job description

MDS Communications in Michigan is seeking Call Center Representatives to support nonprofit fundraising programs. You will receive extensive training, be assigned to one of four teams, and call on behalf of multiple clients across the day using predictive dialing.

The role earns $14.73 to $16.50 per hour for 40-hour shifts, with a companywide bonuses program, paid breaks, health insurance eligibility after two months, paid time off, and opportunities to advance into management or donor services.