Remote Document Processing Associate

Firstsource-Solutions-1; United States; Remote; USD 32,000 - 52,000; Full time

Job summary

Firstsource-Solutions-1 is seeking a Customer Service Representative (Associate) for remote work. The role focuses on electronic document processing, data pre-processing, and accurate document management, delivering reliable support to customers and internal teams.

You will analyze documents, perform data validation, ensure completeness, and collaborate with colleagues to improve processes while adhering to data protection regulations.

Qualifications

• Must have experience in data pre-processing and document management.
• Strong attention to detail and accuracy in data handling.
• Excellent written and verbal communication skills.
• Ability to work independently and manage time in a remote environment.
• Proficiency with document processing software and tools (e.g., MS Office).

Responsibilities

• Analyze and process electronic documents per guidelines.
• Perform data pre-processing, data entry, validation and verification.
• Ensure accuracy and completeness of processed documents; resolve discrepancies.
• Provide timely customer support for document-related inquiries.
• Maintain organized records of processed documents and activities.
• Collaborate with teammates to improve processes and efficiency.
• Adhere to company policies and data protection regulations.
• Participate in training to enhance document processing skills.

Skills

Data pre-processing

Document management

Attention to detail

Communication skills

Remote work

Document processing software

Education

High school diploma or equivalent

Associate degree or higher preferred

Tools

Microsoft Office

Job description

Firstsource-Solutions-1 is seeking a Customer Service Representative (Associate) for remote work. The role focuses on electronic document processing, data pre-processing, and accurate document management, delivering reliable support to customers and internal teams.

You will analyze documents, perform data validation, ensure completeness, and collaborate with colleagues to improve processes while adhering to data protection regulations.