Remote District Manager - Leadership & Operations

Flik Hospitality Group; Denver (CO); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Flik Hospitality Group is seeking a Resident District Manager (RDM) to act as the primary client contact and lead the on-site team across an account. You will plan and direct operations to meet financial and service goals within a dynamic campus or district setting.

You will maintain client relationships, drive KPI achievement, and mentor a diverse team to deliver exceptional food service and hospitality across the site, while ensuring compliance and quality standards.

Qualifications

• Bachelor's degree and a minimum of three (3) years of management experience, preferably in food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services area.
• Is proficient in all aspects of food service management with a proven track record of success.
• Has a consistent record of leading a business and a team, strong customer service, and good business and financial proficiencies.

Responsibilities

• Leads, manages, and encourages a complementary team at a large account, with the goal of providing top-notch service to the client, students, and community.
• Drives and develops self and team towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.).
• May serve on the district leadership team and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community.
• Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from team members and partners.
• Cultivates a culture of transparency, understanding, education, safety, and accountability at the account.
• Serves as the representative/brand ambassador within the district and community; attends key client and community events.
• Ensures the needs of the clients are met or exceeded, retain the account, find cross-sell opportunities, and assist in the rebid process as directed.
• Supports functional areas of operation, including but not limited to safety, marketing, nutrition, and culinary.
• Ensures adherence to local, state, federal, and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation).
• Maintains compliance regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time.
• Champions development within the account; conducts performance evaluations, along with succession planning, has full understanding of all roles within the operation.
• Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes
• Ensures consistent and fair administration of all policies and procedures

Skills

Management experience

Food service management

Customer service

Microsoft Office

POS software

Education

Bachelor's degree

Tools

POS software

Microsoft Office Suite

Job description

Flik Hospitality Group is seeking a Resident District Manager (RDM) to act as the primary client contact and lead the on-site team across an account. You will plan and direct operations to meet financial and service goals within a dynamic campus or district setting.

You will maintain client relationships, drive KPI achievement, and mentor a diverse team to deliver exceptional food service and hospitality across the site, while ensuring compliance and quality standards.