Remote Disney Vacation Specialist

Enchanted Horizons Travel; Tampa (FL); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks & discounts

Ongoing training & support

Community of travelers

Job summary

Enchanted Horizons Travel Agency USA, based in Illinois, invites applications for a Remote Disney Vacation Specialist. You will guide clients through every step of their journey, helping plan, book, modify, and resolve issues to ensure a seamless travel experience.

You will respond to inquiries across email, phone, and messaging, provide destination information and documentation guidance, and follow up after trips to collect feedback.

Qualifications

• Excellent written and verbal communication.
• Experience in customer service, preferably in travel, tourism, or hospitality.
• Strong attention to detail and proactive mindset.
• Comfort with learning new booking tools and systems.

Responsibilities

• Respond to client inquiries across channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up‑to‑date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post‑trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Skills

Excellent communication skills

Customer service experience

Travel hospitality background

Tech-savvy and quick learner

Job description

About the job Remote Disney Vacation Specialist

Job Description: As a Remote Disney VacationSpecialist, you will be an essential part of our team, guiding clients through every stage of their journey, from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress‑free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

At Enchanted Horizons Travel Agency USA, based in Illinois, we pride ourselves on delivering personalized, high-quality service to travelers across the country.

Key Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up‑to‑date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post‑trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Benefits

• Remote flexibility – work from anywhere, with hours that fit your lifestyle.
• Exclusive travel perks and access to industry‑only discounts.
• Professional growth – ongoing training and support from a dedicated team.
• Be part of a passionate community focused on building dreams and memories through travel.

What We’re Looking For

• Excellent communication skills—both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech‑savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.