Remote Disney Vacation Specialist

Enchanted Horizons Travel; San Antonio (TX); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Remote flexibility

Travel discounts

Ongoing training

Job summary

Enchanted Horizons Travel, a remote travel agency, seeks a Disney Vacation Specialist to guide clients from planning to return home, ensuring a smooth, stress-free journey.

You will respond to inquiries, assist with bookings and changes, and provide up-to-date destination information while delivering friendly, professional service. This role emphasizes proactive communication and a passion for travel.

Qualifications

• Strong communication skills and customer service experience.
• Experience in travel, tourism, or hospitality is preferred.
• Detail-oriented and highly organized.
• Able to learn new booking tools quickly.

Responsibilities

• Respond to client inquiries across channels in a timely, professional manner.
• Support clients with booking modifications, cancellations, and special requests.
• Provide accurate information on destinations, travel docs, and agency processes.
• Follow up with clients to confirm plans and gather feedback after trips.
• Address concerns with empathy and efficiency to ensure satisfaction.

Skills

Clear communication

Customer service

Attention to detail

Tech-savvy

Travel enthusiasm

Job description

About the job Remote Disney Vacation Specialist

Job Description: As a Remote Disney VacationSpecialist, you will be an essential part of our team, guiding clients through every stage of their journey, from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress‑free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

At Enchanted Horizons Travel Agency USA, based in Illinois, we pride ourselves on delivering personalized, high-quality service to travelers across the country.

Key Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up‑to‑date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post‑trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Benefits

• Remote flexibility – work from anywhere, with hours that fit your lifestyle.
• Exclusive travel perks and access to industry‑only discounts.
• Professional growth – ongoing training and support from a dedicated team.
• Be part of a passionate community focused on building dreams and memories through travel.

What We’re Looking For

• Excellent communication skills—both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech‑savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.