REMOTE DISNEY VACATION SPECIALIST

Socket.dev; Silver Spring (MD); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks and discounts

Ongoing training and support

Dedicated travel community

Job summary

Enchanted Horizons Travel Agency USA is seeking a Remote Disney Vacation Specialist to guide clients from planning their trip to returning home, ensuring a seamless, stress-free experience. You will respond to inquiries across email, phone, and messaging, assist with bookings and changes, provide up-to-date destination information, and follow up after trips to gather feedback and ensure satisfaction.

This remote role offers flexible hours, exclusive travel perks, and ongoing training from a

Qualifications

• Experience in travel, hospitality, or customer service preferred.
• Strong communication skills and ability to learn booking tools quickly.
• Detail-oriented with proactive approach to service.

Responsibilities

• Respond to client inquiries across email, phone, and messaging in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Skills

Communication skills

Customer service experience

Attention to detail

Organizational skills

Tech-savvy

Travel enthusiasm

Tools

Booking systems

CRM software

Job description

Job Description:
As a Remote Disney VacationSpecialist, you will be an essential part of our team, guiding clients through every stage of their journey, from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

At Enchanted Horizons Travel Agency USA, based in Illinois, we pride ourselves on delivering personalized, high-quality service to travelers across the country.

Key Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Benefits

• Remote flexibility – work from anywhere, with hours that fit your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional growth – ongoing training and support from a dedicated team.
• Be part of a passionate community focused on building dreams and memories through travel.

What We're Looking For

• Excellent communication skills—both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech-savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.