REMOTE DISNEY VACATION SPECIALIST

Excitingtravelnow; Boston (MA); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks & discounts

Professional growth

Supportive team

Job summary

Enchanted Horizons Travel Agency USA, based in Illinois, is hiring a Remote Disney Vacation Specialist to guide clients through travel planning, bookings, and post-trip follow-up. You will respond to inquiries, adjust itineraries, and provide clear, helpful information to ensure smooth journeys.

The ideal candidate has strong communication skills, experience in customer service—preferably in travel or hospitality—and comfort with booking tools.

Qualifications

• Excellent written and verbal communication skills.
• Background in customer service, preferably travel or hospitality.
• High attention to detail and organized work habits.
• Ability to learn new booking tools quickly and independently.

Responsibilities

• Respond to client inquiries via email, phone, and messaging in a timely, professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate information on destinations, travel docs, and agency processes.
• Follow up with clients to confirm plans and collect post-trip feedback.
• Address concerns with empathy and efficiency to ensure satisfaction.

Skills

Strong communication

Customer service

Travel industry knowledge

Detail oriented

Tech savvy

Job description

About the job REMOTE DISNEY VACATION SPECIALIST

Job Description: As a Remote Disney Vacation Specialist, you will be an essential part of our team, guiding clients through every stage of their journey, from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

At Enchanted Horizons Travel Agency USA, based in Illinois, we pride ourselves on delivering personalized, high-quality service to travelers across the country.

Key Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Benefits

• Remote flexibility – work from anywhere, with hours that fit your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional growth – ongoing training and support from a dedicated team.
• Be part of a passionate community focused on building dreams and memories through travel.

What We're Looking For

• Excellent communication skills—both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech-savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.