Remote Disaster Operations Manager & Field Leader

AC Disaster Consulting; Denver (CO); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Medical, Vision, and Dental Insurance

Short-Term Disability/Long-Term DI

401(k) Match

Paid Time Off (PTO)

Paid Parental Leave

Training and Professional Development

Wellness Benefits/Allowance

Corporate Computer

Volunteer Time Off

Cell Phone Allowance

Job summary

AC Disaster Consulting (ACDC) seeks a Managing Consultant, Individual Assistance to lead and support emergency management projects focused on human services, mass care, housing, and survivor recovery, including FEMA Individual Assistance programs.

You’ll serve as an SME, project manager, or team lead, directing on‑site teams, coordinating service delivery, and advising clients on survivor‑centered program design.

Qualifications

• Bachelor’s degree in emergency management, public administration, social work, human services, public health, business, or a related field; relevant additional experience may be considered in lieu of a degree.
• 7+ years of progressively responsible experience in emergency management, disaster response or recovery, human services, humanitarian operations, mass care, housing, or Individual Assistance.
• 3+ years of experience leading projects, programs, workstreams, or operational teams.
• Demonstrated experience supporting disaster survivors and coordinating with state, local, tribal, territorial, federal, nonprofit, faith‑based, community, or private‑sector partners.
• 3+ years of experience developing operational plans, procedures, reports, briefings, or other client deliverables.
• 3+ years contributing to proposals, capture activities, client development, or growth initiatives.
• 3+ years deploying to or working in incident, emergency operations, disaster recovery, or similarly time‑sensitive environments.

Responsibilities

• Lead response and recovery assignments involving Individual Assistance, mass care, housing, human services, and survivor support.
• Translate client and incident priorities into work plans, staffing, schedules, deliverables, and performance measures.
• Mobilize and supervise field teams while monitoring operations, quality, risks, budgets, documentation, and corrective actions.
• Provide technical and operational guidance on FEMA Individual Assistance and related survivor‑service programs.
• Plan and coordinate mass care, emergency assistance, temporary housing, case management, and other human services.
• Advise clients on program design, eligibility, workflows, documentation, quality assurance, and service coordination.
• Use a survivor‑centered approach to address access, equity, privacy, resource gaps, and emerging needs with community partners.
• Build trusted client relationships and advise on preparedness, response, recovery, and human services operations.
• Facilitate planning sessions, briefings, stakeholder meetings, training, exercises, and executive updates.
• Develop and review plans, procedures, reports, assessments, and recommendations for technical accuracy and usability.
• Manage priorities, quality, deliverables, and lessons learned in fast‑changing environments.
• Identify client needs, opportunities, and partnerships that grow ACDC’s portfolio.
• Develop relationships and advance qualified opportunities through the pipeline and capture process.
• Serve as a technical writer, reviewer, and subject matter contributor for proposals, qualifications, and scopes of work.
• Represent ACDC in client and industry forums.

Skills

Leadership

Project management

Client advisory

Field operations

Education

Bachelor’s degree in emergency management, public administration, social work, human services, public health, business, or related field

Tools

Microsoft Office

CRM platforms

PM tools

Job description

AC Disaster Consulting (ACDC) seeks a Managing Consultant, Individual Assistance to lead and support emergency management projects focused on human services, mass care, housing, and survivor recovery, including FEMA Individual Assistance programs.

You’ll serve as an SME, project manager, or team lead, directing on‑site teams, coordinating service delivery, and advising clients on survivor‑centered program design.