Remote Disability Claims & Underwriting Specialist

Mercor; New York (NY); Remote; USD 70,000 - 90,000; Full time

Job summary

Mercor, in partnership with a leading AI lab, is hiring Disability Claims & Underwriting Specialists to design disability adjudication and risk-selection scenarios, evaluate model outputs against industry standards, and help shape how the next generation of AI reasons about disability definitions, medical and vocational evidence, and benefit entitlement.

We welcome professionals with 2+ years in disability claims adjudication, disability underwriting, or related fields, and familiarity with

Qualifications

• 2+ years of professional experience in disability claims adjudication or related fields.
• Experience with at least one program type (e.g., group STD/LTD, individual disability, life waiver).
• Understanding of contract definitions, elimination periods, offsets, pre-existing conditions, and max benefit periods.
• Ability to weigh medical, occupational, and financial evidence with documented rationale.
• Excellent written analysis with balanced judgment and attention to detail.

Responsibilities

• Design scenarios for short- and long-term disability claims with definitions and durations.
• Create work products: determinations, benefit calculations, and evidence summaries.
• Write gold-standard reference responses for disability professionals.
• Grade AI responses against rubrics for accuracy and fairness.
• Identify misapplied definitions, offsets, or errors in benefit math.
• Provide feedback to research team to improve model behavior.
• Participate in onboarding hours and calibration sessions.

Skills

Disability claims adjudication

Disability underwriting

Vocational rehabilitation

Leave and absence management

Job description

Mercor, in partnership with a leading AI lab, is hiring Disability Claims & Underwriting Specialists to design disability adjudication and risk-selection scenarios, evaluate model outputs against industry standards, and help shape how the next generation of AI reasons about disability definitions, medical and vocational evidence, and benefit entitlement.

We welcome professionals with 2+ years in disability claims adjudication, disability underwriting, or related fields, and familiarity with