Remote Director of Orthodontic Operations – West Coast

MB2Dental Solutions; Phoenix (AZ); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Comprehensive benefits

PTO

401(k)

Job summary

MB2 Dental Solutions is seeking a Director of Orthodontic Operations to lead multiple Western-region orthodontic practices. The role partners with Orthodontist owners and office leaders to drive growth, performance, and patient care.

Based in a remote capacity with approximately 50% travel, you will mentor leaders, monitor KPIs, and implement scalable programs across sites while ensuring compliance and operational excellence.

Qualifications

• 7+ years of experience in orthodontic operations.
• Experience managing multiple orthodontic practices.
• Multi-site leadership experience required.
• Multi-state operational oversight experience preferred.
• Experience as an Orthodontic Practice Manager, Orthodontic Regional Manager, Director of Operations, or similar leadership role preferred.
• Strong leadership, coaching, organizational, and communication skills.
• Ability to travel approximately 50% as business needs dictate.

Responsibilities

• Lead an assigned portfolio of orthodontic practices, partnering with Orthodontist owners and office leadership to drive performance and growth.
• Coach, develop, and hold office leadership teams accountable for operational, financial, and patient experience goals.
• Analyze key business metrics, including production, collections, profitability, scheduling efficiency, and case acceptance, while implementing improvement plans.
• Partner with support departments to improve operational efficiency, team engagement, and overall business performance.
• Support hiring, onboarding, leadership development, and succession planning efforts.
• Conduct practice visits and operational assessments to identify opportunities for growth and consistency.
• Partner with Orthodontist owners and executive leadership on strategic business decisions and growth initiatives.
• Monitor KPIs, review operating results, and implement corrective action plans when necessary.
• Ensure compliance with company policies, workplace training requirements, HIPAA, OSHA, and other regulatory standards.
• Partner with corporate leadership to implement scalable programs and operational best practices.

Skills

Leadership

P&L management

Financial acumen

Strategic planning

Communication skills

Travel ability

Job description

MB2 Dental Solutions is seeking a Director of Orthodontic Operations to lead multiple Western-region orthodontic practices. The role partners with Orthodontist owners and office leaders to drive growth, performance, and patient care.

Based in a remote capacity with approximately 50% travel, you will mentor leaders, monitor KPIs, and implement scalable programs across sites while ensuring compliance and operational excellence.