Remote Digital Support Specialist

Mary Rush Care Ltd; Kansas City (MO); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health care benefits

Professional development

Supportive work environment

Flexible hours

Remote work options

Paid time off & holidays

Job summary

Mary Rush Care Ltd in Kansas City seeks a Digital Support Clerk to manage digital files, assist with system updates, and support users across teams and clients.

You will troubleshoot, maintain records, and help improve digital workflows while complying with privacy policies. The role offers flexible hours and remote work options, with benefits and professional development opportunities.

Qualifications

• High school diploma or equivalent; associate degree or certification is a plus.
• Experience in a digital support or administrative role preferred.
• Basic understanding of common digital platforms and troubleshooting techniques.
• Strong organizational and multitasking abilities with attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently and in a team in a fast-paced environment.
• Familiarity with data privacy and security best practices.

Responsibilities

• Maintain and organize digital files and records for accuracy and accessibility.
• Provide technical support and troubleshooting to employees and clients using digital systems.
• Assist with the implementation and updating of digital platforms and software.
• Monitor system performance and report issues to IT promptly.
• Collaborate with departments to streamline digital workflows and processes.
• Ensure compliance with data security and privacy policies when handling digital information.
• Prepare and generate reports related to digital operations and support activities.
• Stay current with emerging digital tools and recommend improvements to enhance efficiency.

Skills

Organizational skills

Multitasking

Communication skills

Data privacy best practices

Microsoft Office

Digital collaboration tools

Education

High school diploma or equivalent; Associate's degree or relevant certification is a plus

Tools

Microsoft Office Suite

Digital collaboration tools

Job description

Mary Rush Care Ltd in Kansas City seeks a Digital Support Clerk to manage digital files, assist with system updates, and support users across teams and clients.

You will troubleshoot, maintain records, and help improve digital workflows while complying with privacy policies. The role offers flexible hours and remote work options, with benefits and professional development opportunities.