Remote Digital Marketing Account Manager - Drive Growth

Agencygrowthteam; United States; À distance; USD 55 000 - 90 000; Plein temps

Avantages offerts par ce poste

Remote work opportunity

Bonuses

Résumé du poste

Agency Growth Team seeks a Digital Marketing Account Manager to develop client relationships, promote retention, and drive campaign success. You will collaborate with the client success team to ensure satisfaction with services and resolve issues promptly, while advising on product features and adoption.

The role emphasizes proactive communication, data-driven reporting, and opportunities to upsell through a strong client-focused approach. Remote work is supported.

Qualifications

• At least 2 years of professional experience in Customer Success or Client Experience.
• At least 2 years of digital marketing experience in SEO, Website and/or Digital Advertising (Meta and/or Google).
• Education in Marketing, Business, Commerce, Advertising or Public Relations is considered an asset.

Responsabilités

• Onboard new clients and train their staff on our system.
• Answer client questions and address concerns to promote retention.
• Promote best practices and communicate with clients and teammates regularly.
• Communicate benefits of new product features and ensure adoption.
• Create and maintain a client retention strategy with leadership.

Connaissances

Customer Success

Client Experience

Digital Marketing

SEO

Google Ads

Meta Ads

Communication

Time Management

Formation

Marketing/Business/Advertising education

Outils

Monday

ClickUp

Asana

Slack

Description du poste

Agency Growth Team seeks a Digital Marketing Account Manager to develop client relationships, promote retention, and drive campaign success. You will collaborate with the client success team to ensure satisfaction with services and resolve issues promptly, while advising on product features and adoption.

The role emphasizes proactive communication, data-driven reporting, and opportunities to upsell through a strong client-focused approach. Remote work is supported.