Remote Development Information & Strategy Lead

Environmental Defense Fund, Inc.

United States

Hybrid

USD 97,000 - 105,000

Full time

14 days+

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Job summary

Environmental Defense Fund, Inc. seeks a Manager of Development Information and Strategy to streamline and govern frontline fundraisers’ access to platforms like Microsoft Teams, OneDrive, Asana, Salesforce, and Slack.

You will design centralized solutions, lead training, and drive change management across a cross-functional team. You will partner with IT and Development Operations to deliver end-to-end project execution, audits, and ongoing improvements that enhance operational efficiency and

Qualifications

At least 6 years of relevant experience, preferably in a fundraising, nonprofit, or academic setting plus Bachelor's or equivalent; Master's degree or equivalent may substitute for up to 2 years of relevant work experience.
Demonstrated expertise managing and/or organizing information platforms and shared workspaces (Microsoft Teams, Asana, Sharepoint, and Slack); Familiarity with AI tools and emerging technologies is a plus.
End-user experience with Salesforce.
Strong interpersonal skills and a demonstrated ability to work both independently and collaboratively with a variety of stakeholders.
Experience managing, mentoring, and/or coaching team members.
Experience developing project plans and implementing change management best practices; experience and comfort with project management software and databases.
Strong communication (written and oral) and facilitation skills; able to translate technical/system topics into plain language for diverse audiences.
Critical thinking skills and a demonstrated ability to both identify problems and develop effective solutions collaboratively.
Comfort evaluating emerging technology and AI capabilities to simplify access to information and improve user experience.
Demonstrated self-starter, detail oriented, and well-organized.
Ability to set priorities, produce and manage multiple high-priority projects to completion on tight deadlines is essential.
Ability to maintain confidentiality.
Demonstrated self-awareness, cultural competency, inclusivity, and ability to work with colleagues and stakeholders across all cultures and backgrounds.

Responsibilities

In partnership with Development Database Services, Development Finance, and IT, leads efforts to streamline and centralize access to departmental resources and information, providing systems expertise and understanding of frontline fundraising needs.
Manages, optimizes, and advises on the strategy for organization of Development information and project-management platforms (Microsoft Teams, OneDrive, Asana).
Collaborates with Database Services team to determine how and when to leverage Salesforce in solutioning and partner together on select projects.
Evaluates and leverages emerging technologies and AI capability to build centralized solutions to improve information access and usability.
Facilitates conversations with a cross-functional cohort of operations staff responsible for resource management to socialize and reinforce established best practices.
Designs and leads trainings and develops supporting communications and guiding materials to ensure staff understand how to use platforms effectively.
Leads regular audits of information-management platforms and resources (e.g., Development's General Channel in Teams) to ensure information is up to date, accurate, and relevant.
Plays a lead role in identifying pain points and needs across the department, and is responsible for end-to-end management and execution of selected projects aimed to address needs and improve operating efficiency.
Leads conversations with partner-stakeholders to uncover pain-points and needs, including through the facilitation of a monthly check-in with frontline fundraising coordinators.
Partners with Development Operations leaders to develop other ways to collect- and central track and manage partner-stakeholder requests, building transparency, trust, and collaboration.