Remote Destination Wedding Travel Concierge

Openkrill; United States; Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

Onboarding & training

Booking tools access

Mentorship & development

Flexible remote work

Collaborative culture

Job summary

Openkrill is seeking a motivated Customer Service Representative to support destination weddings. This fully remote role focuses on assisting clients with travel inquiries, reservations, and coordinating vacation details, ensuring a smooth client experience from inquiry through post-travel follow-up.

No prior travel industry experience is required. Comprehensive training, ongoing mentorship, and a flexible remote work environment are provided to help you grow in a supportive team.

Qualifications

• Strong written and verbal communication skills.
• Customer-focused mindset with attention to detail.
• Comfortable using online systems and digital platforms.
• Ability to manage responsibilities independently in a remote setting.
• Previous customer service experience is helpful but not required.

Responsibilities

• Respond to client inquiries regarding travel options and reservations.
• Assist with booking and confirming flights, hotels, cruises, and vacation packages.
• Review travel details for accuracy, including dates, traveler information, and accommodations.
• Provide clear communication before, during, and after travel.
• Maintain accurate client records and documentation.
• Deliver professional and timely customer support.

Skills

Communication skills

Customer focus

Remote work independence

Tech/digital fluency

Prior CS experience helpful

Job description

Openkrill is seeking a motivated Customer Service Representative to support destination weddings. This fully remote role focuses on assisting clients with travel inquiries, reservations, and coordinating vacation details, ensuring a smooth client experience from inquiry through post-travel follow-up.

No prior travel industry experience is required. Comprehensive training, ongoing mentorship, and a flexible remote work environment are provided to help you grow in a supportive team.